Body Shop

Real Reviews From Verified Customers

Megan O.
Vehicle Make : Mazda
5 out of 5
12/21/2017
Good communication throughout and great work on repairs. Josh explained printout of repairs upon pickup.
Chelsea D.
Vehicle Make : Toyota
5 out of 5
12/20/2017
Nancy was very helpful to communicate the progress of repairs. All staff was very helpful. Always have a good experience with Tom Wood.
Ashley V.
Vehicle Make : Subaru
5 out of 5
12/19/2017
Great service! Great communication!
Chaolan L.
Vehicle Make : Ford
5 out of 5
12/17/2017
Thank you. It was a great experience working with you.
Anna A.
Vehicle Make : Volvo
5 out of 5
12/16/2017
My experience was great overall--Josh Piccone was my estimator and went above and beyond to keep me informed and to ensure that every part of my repair was done completely.
Patti M.
Vehicle Make : Volkswagen
5 out of 5
12/15/2017
Matt did an exceptional job of communicating with us from the beginning to the end. He rocks!
Alex S.
Vehicle Make : Volkswagen
4 out of 5
12/9/2017
Josh P. has done a wonderful job everytime we have had the pleasure of working with him.
Barbra B.
Vehicle Make : Subaru
5 out of 5
12/8/2017
Matt was amazing keeping me informed at the progress of the work being done on my vehicle!!!
Jack J.
Vehicle Make : Ford
5 out of 5
12/8/2017
I appreciated the frequent communication about my vehicle & the professional manner in which I was treated.
Jay J.
Vehicle Make : Audi
4 out of 5
12/8/2017
After a rocky start due to lack of coordination with Tom Wood Audi, the Collision Center performed well. They could have been more proactive in keeping me advised as to status and progress. After a few prompts from me they did a good job. At the end of the day, my car looked great when delivered to me.
David H.
Vehicle Make : Ford
5 out of 5
12/7/2017
Nancy and all the staff have been wonderful every step of the way. I hope to not need you again, but I have every confidence in you if I do. Thank you- David H
John N.
Vehicle Make : Lexus
5 out of 5
12/5/2017
A professional job done by professionals. Thank you!
Lori K.
Vehicle Make : Subaru
5 out of 5
11/18/2017
I was very pleased with the professionalism of my service adjuster, Michelle as well as the quality of the work performed. I would definitely recommend Tom Wood Collision Center to anyone needing body repair.
Matt R.
Vehicle Make : Nissan
2 out of 5
11/18/2017
After dropping off my truck scratches appeared that were not there when it was dropped off. This was extremely frustrating that Tom Wood didn’t step up and just take care of the scratches. After purchasing more than 25 vehicles from the Tom Wood Group i thought my business meant more to the group but i was mistaken.
Stephenie R.
Vehicle Make : Lexus
2 out of 5
11/16/2017
your customer service is trash
Shannon R.
Vehicle Make : Lexus
5 out of 5
11/16/2017
Matt was great throughout the whole process. He answered all my questions and made me feel at ease with the work being done to my SUV. It was even ready before the promised date.
Nancy S.
Vehicle Make : Subaru
5 out of 5
11/10/2017
Everything but communication people were nice and knowledgeable but too many times you have to leave a message.
Joy C.
Vehicle Make : Acura
5 out of 5
11/24/2015
It's not pleasant being in an accident, but this was a very easy, simple and stress less operation, it certainly helps take the angst out of the incident.
Holly F.
Vehicle Make : Nissan
4 out of 5
11/20/2015
Text updates great, staff pleasant, knowledgable & helpful. Repair work done well & completed before estimated time frame quote. Also appreciated ofc space for Travelors & Enterprise on site!
Stanley C.
Vehicle Make : Lexus
5 out of 5
11/19/2015
Love how clean the car was at pick up and the work done

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