Shawn X.
Vehicle Make : Toyota
Nancy McGuire was very Professional, experienced, courteous, and went out of her ways to help us. She is a real STAR employee! We are very impressed.
Nicole M.
Vehicle Make : Lexus
Thanks for doing a great job and love the customer service well satisfied.
Jodi S.
Vehicle Make : Lexus
Matt Paris and every staff member that I came in contact with at Tom Wood Collision was professional, friendly, helpful, communicative and kind. I was very satisfied with my experience and would definitely work with them again.
Christine B.
Vehicle Make : Lexus
Nancy is very helpful and informative
Robert P.
Vehicle Make : Nissan
While the timeline seemed to be out of the control of Tom Wood Collision due to delay of required parts, I am very pleased with the staff and services at Tom Wood Collision. Nancy McGuire was diligent in keeping me informed over the nearly two months span of this repair. My 2016 Murano Platinum AWD is back to factory feel and response.
I appreciate this opportunity to express my opinion.
Respectfully yours,
Robert W. Pickett
Andrea A.
Vehicle Make : Volkswagen
I was very impressed with the customer service and clear communication while my car was being repaired. Over the top great service!
Linda K.
Vehicle Make : Nissan
My contact person Josh Picconi was really great. Knew his job well, professional and courteous on the phone and in person. It shows that doing a good job is important to him. The girls at the reception desk were very nice too and also knew their jobs well. The job took a little longer than I thought it would (almost 4 weeks), but otherwise it was a great experience!
Al-dan W.
Vehicle Make : Nissan
Very professional and kept me updated throughout the entire process. Nancy was very helpful.
Julie E.
Vehicle Make : Lexus
A sensor on the car was not working. It hadn’t been picked up by the service people at check out. I found it upon leaving & had to wait 45 minutes while they discovered they did not have the part.
Michelle D.
Vehicle Make : Audi
Nancy was very friendly and helpful!
Debra L.
Vehicle Make : Lexus
honored redo of collision repair from 2016
Brittany L.
Vehicle Make : Nissan
Matt was great to work with! He kept me up to date on everything going on with my car and explained anything I didn't understand. I've never had a negative experience with Tom Wood and this was no different. Thanks for the great job on my car!
Lorre And.
Vehicle Make : Jaguar
I appreciate the professionalism of your employees and their service
Edward W.
Vehicle Make : Volvo
Work was well done! Car looks great
Doris F.
Vehicle Make : Lexus
It was frustrating that the actual cost was over $600 more than the estimate. I understand where that cost came from but since had an estimate locally of $750 the $1600+ seemed a bit much. Was thankful the car was done the day it was promised as it would have been hard to get back to get it from Illinois between work and a funeral several hours the other side of the state!
Constance W.
Vehicle Make : Jaguar
Great communication & quick turnaround
Kevin O.
Vehicle Make : Audi
Work was great! Very satisfied at this time!
Tim F.
Vehicle Make : Audi
Matthew Paris was excellent to work with.
Matt N.
Vehicle Make : Lexus
Nancy McGuire was very conscientious, and good communicator.
Danielle T.
Vehicle Make : Ford
Five star service. Everyone was professional polite and cared about making your experience satisfactory. The updated text and calls were wonderful. I would recommend them to anyone.
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