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Body Shop Review Summary

5 star 76 reviews 68%
4 star 10 reviews 9%
3 star 11 reviews 10%
2 star 6 reviews 5%
1 star 9 reviews 8%
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(All Vehicle Makes)
Roy S.
Vehicle Make : Cadillac
5 out of 5
8/21/2024
All the staff was extremely helpful and kind and they work diligently with our insurance company to try to get everything taken care of and the car came back cleaner than it was when I bought it
Kathy G.
Vehicle Make : Volvo
5 out of 5
8/5/2024
My service advisor was excellent.
Alan L.
Vehicle Make : BMW
5 out of 5
5/7/2024
Great service
Arvin D.
Vehicle Make : Volvo
1 out of 5
4/8/2024
There was a cut on the inside of my door.
Taylor M.
Vehicle Make : Cadillac
4 out of 5
2/23/2024
I was very impressed with the communication during service as well as follow up after my vehicle was complete. Lincoln did a wonderful job ensuring the work was done correctly. I really appreciated that we were able to get it in for an oil change and also for the faulty blinker to be ordered as well. Thanks for such great service. 10’s all around.
Suzanne T.
Vehicle Make : Cadillac
4 out of 5
2/17/2024
The damaged area looked as good as new when you were finished.
Naveen L.
Vehicle Make : Volvo
3 out of 5
1/23/2024
Worst experience
Kathleen G.
Vehicle Make : Volvo
1 out of 5
12/4/2023
not yet. Justin is suppose to get in touch with me about replacing the cover on the back windshield wiper where it attaches to the car. Other than that things look good. Kathy Gross
Craig B.
Vehicle Make : Volvo
3 out of 5
11/13/2023
The only compliant that I have is that my registration tag was removed when my windshield was replaced and not put back on my car.
Malikka S.
Vehicle Make : Infiniti
3 out of 5
10/12/2023
This is my 3rd time filling this out.
Regina B.
Vehicle Make : Infiniti
2 out of 5
10/10/2023
3 and ****/2 months in the shop was not necessary. Small repair.
Duy N.
Vehicle Make : Nissan
5 out of 5
1/26/2023
Great Service
Stacy C.
Vehicle Make : Cadillac
1 out of 5
12/5/2022
Still haven't received my Escalade back. Now driving a loaner with limited features
Debra T.
Vehicle Make : Cadillac
1 out of 5
9/18/2022
Vehicle is incomplete. Awaiting a call to bring it back in
William S.
Vehicle Make : Volvo
5 out of 5
9/18/2022
Justin did a fine job keeping me informed
Heather S.
Vehicle Make : Cadillac
1 out of 5
8/21/2022
I know they couldn't wash my car because it was just painted but I feel that has nothing to do with cleaning all the sanding dust from the inside of the vehicle. The inside of my car was awful.
Patrick A.
Vehicle Make : Infiniti
3 out of 5
6/26/2022
Great work, expect for the fact the car was over buffed and you can clearly tell on the left side of the car.
Marcus-alan G.
Vehicle Make : Cadillac
5 out of 5
6/24/2022
Caesar was very helpful in illustrating exactly what was happening with my vehicle I am quite pleased with the results.
Luis S.
Vehicle Make : Infiniti
5 out of 5
6/19/2022
Great service and fast
Stacey F.
Vehicle Make : Cadillac
5 out of 5
4/24/2022
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