Dick Smith Ford Body Shop

Great job

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**** **** Body Shop went the extra mile to assist me and make sure I had reliable transportation and kept me informed of events and progress.

Everything was great

Thank you for taking needed to get the repairs done correctly.

Very helpful and nice people to work with

A job well done thanks

Incredible job. Great communication. Repairs were exactly as promised and repairs were completed on time

Quick response/repair, seamless process, would recommend again. Excellent job with paint/repair to front bumper.

Gary Boykin was awesome!

Fast easy convenient.

Your team was excellent. Jessica was a pleasure to deal with. She returned al my calls and answered any questions I had. Great job all around.

I have been ask by several people who did the repairs. They are all impressed and say you can't even tell it's been damaged. My brother who has been a tech for years, said it was a really good paint job. Thank you everyone for making the process as easy as possible and for the good job. I will be recommending you for sure.

None of the lower bumper cover trim retainers were installed. I'm not a mechanic, but it looks like that creates a problem where the additional plastic parts that hold the metal splash plate in place have limited connection to at least some part of the under body of the front end. The splash plate was already compromised and it came loose about a week after getting the car back. Because I had an oil change after the body work, I don't know when or if the two front hex bolt splash plate connectors were even installed or not installed correctly. But when I tried to reconnect the splash plate is when I found all of the trim retainers were missing. As far as I could tell the lower bumper cover was only connected by one hex bolt on the passenger side. I haven't checked the wheel well, but I assume the clips and bolts are installed since it looks ok. I'm not sure why you would not fully attach the bumper cover. If there was a problem from previous damage that prevented fully installing the bumper cover, I should have been notified to see if I wanted to pay extra for the additional repair.

Great service amazing

Very professional and it was repaired in a timely manner.

I've recently just re-located to Columbia SC from NJ and one of my biggest concerns was finding a reliable and professional mechanic. **** **** proved to be those things as well as polite .. courteous and efficient. I especially like the text updates.

It's absolutely nothing against the body shop, but they were not Able to meet the promised deadline twice, due to product availability. Customer service and interaction was top notch with that being said. I was in regular contact with the shop manager receiving updates and pictures of the progress. I will definitely go back if I ever need body work again. They only reason I said no, is due to the length of repairs. But that does not fall on them.

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Vehicle was a total loss. Young man up front I dealt with was courteous, competent and efficient.