Daniel was the best very patient very honest and helpful. But the work they do is not detailed at all it compares to a back yard shop. I'm a car enthusiasts and have worked on alot of cars as a hobby so I have some knowledge on what to look at and it was simply a joke to have to inspect my car 3 times and still not get it done right. I know that a manager of a collision repair place he has the pressure to get cars in and out ASAP for the company is priority to save the business money and make a profit that's obvious but that gives the manager no right to talk to a client with sarcasim and to be rude and pushy. Customer service is the key to success in any business. But this Manager I think his name was David has it all wrong. Not satisfied at all Daniel tried to help as much as possible but he can only do so much. I have pictures to proof the poor work.
1/6/2017
Arne H. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs on my truck look great and we had a very positive experience working with international auto crafters. We especially like the frequent updates on how the repairs were progressing.
1/5/2017
Ana S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
1/4/2017
Tony D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very polite and fast service. Thank you.
12/31/2016
Jose C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I always get my cars fix at IAC
And yes I'm very satisfy.
A job well done thank you very much.
As always everything went very smooth
12/31/2016
John J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks great, especially the detail job
12/31/2016
Carol P. VERIFIED CUSTOMER
Vehicle Make : Jeep
After more observation- we noticed that a few scratches were still there. But other than this, everything was great.
We thank everyone involved and appreciate the smooth process.
We hope you all have a Great New Year!!!!
12/30/2016
Lucila V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything from initial phone call to keeping me updated with the progress of my car was incredible! Friendly staff, easy to work with, heard everything I had to say, test drove the car with me. Answered all my questions! International Auto Crafters will be my number one stop if I ever get hit again! I highly recommend you all!! And thank you for finishing my car faster than expected BY TWO DAYS!! I cannot be happier at this point! Now to be able to drive tomorrow:)
12/29/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : GMC
So far, The car looks and drives well. Merry Christmas and a happy New Year to you and your team.
12/25/2016
Jared M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Their service was completely professional and fast and received almost daily updates on the progress. Rob runs a very tight ship
12/24/2016
Alcira O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was updated through out the process, which was great.
I liked knowing what was going on. Nicole was helpful and knowledgeable.
My car drives great. Just need my mirror and will be back to normal.
Thanks to everyone for the great experience
12/24/2016
Jose R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Outstanding work. Well beyond expectations. Thank you!
12/24/2016
Mark G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was repaired to the highest standards. It was also washed and cleaned inside and out I couldn't be happier
12/22/2016
Adrian R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The experience was like no other. My car had minor cosmetic damage on the rear passenger side quarter panel. Estimated time of completion was a total of 3 days. I got my car the very next day. Repairs were phenomenal, like it was new. My car wash washed thoroughly and even the interior was vacuumed and wiped down. Staff was great and service was excellent. Thank you for the detailed work.
12/22/2016
Jeremy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did an excellent job at fixing up my car on time. The transaction was smooth as well.
12/21/2016
Rex M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looks great!! Thanks guys.
12/17/2016
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was our second experience with your business and again we are 100% satisfied
12/16/2016
Rogelio H. VERIFIED CUSTOMER
Vehicle Make : BMW
I want to thank IAC for doing an outstanding job on my car, I could not ba any happier to have taken my car too IAC. Everyone was very professional and I want to thank Jessi fir making feel like the IAC family he kept informed of the progress on our BMW. Once again thank you keep up the best work ever my number one shop for auto repairs.
12/16/2016
Richard T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone we worked with was a pleasure and the workmanship met a high standard.