Eli, didn’t listen. And therefore no work was done. I had major repairs and minor repairs and he focused on the minor repair covered by insurance.
10/6/2018
Christina C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Had my truck for 6 weeks. Truck was driveable but sat for 3-4 weeks with a door removed no work being done from what I drove by and seen
My insurance should have been paying for a rental that long. Workers used my truck bed as a recycling bin. Didn't clean up recyclables upon pick up. Paint job was bad. Overspray on the finish. Didn't fasten my bed down properly. Door that was replaced had pressure dents. Drivers door had a scratch on it. Wasn't detailed very good on exterior. Not happy all this was noticed upon pick up. Dropped off in early August truck was ready for pick October 2. Now I'm back in a rental waiting for the repairs I have mentioned to be corrected.
10/4/2018
Ulises F. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you!
10/4/2018
Casey M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work exceeded expectations
10/4/2018
Judy B. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair job was good. However, your Customer Service in all areas were extremely poor!
10/3/2018
Charles M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your facility and personnel are the BEST !!!
10/2/2018
Margot R. VERIFIED CUSTOMER
Vehicle Make : Honda
The interior was left dirty
10/1/2018
Damian R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was impressed with how quick the repairs were done to my vehicle and my truck was completely detailed Very impressed
10/1/2018
Tammy O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The process went smoothly and I'm even more impressed that I was kept in the loop about everything that was being done. Very professional employees!! Thank you for making it an easy experience.
9/30/2018
James E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Paint has some flaws and they painted over parts that should have been masked off or taken off before painting.
Very disappointing.
9/30/2018
Perry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, efficient, and professional. Thank you for the excellent service
9/29/2018
Barry S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I want to say that the representative that I had was AWESOME. She was courtesy, knowledgeable and very helpful. Must of all she was very accommodating and helpful. She put me at ease in a way that I knew my vehicle was in good hands.
9/29/2018
Renee O. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for taking care and the updates
9/29/2018
Fabiola L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Leticia was absolutely sweet and really kind. She took her time and listen to what I had to say in regards to my vehicle. I also love that I was kept updated every step of the way while my car was being repaired. Leticia was very well informed and answered all my questions. Once my vehicle repairs were completed, Leticia went over the repairs that were made and she answer all my concerns. Truly happy with my over all experience.
9/28/2018
Lynnette L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy with the work that they did on my SUV and that they kept me informed everyday of the process.
9/28/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome customer service, my car was returned in showroom condition
9/27/2018
Louise M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome customer service. Everyone was very nice and helpful with the process of dropping my car off and picking it up. I love how they explained all the paperwork to me of what was done to my car and the price. I like the daily text messages on updates on my car
9/27/2018
Crystal G. VERIFIED CUSTOMER
Vehicle Make : BMW
They were quick, customer service oriented and awesome!
9/26/2018
Sally O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Evie was amazing. She was professional, knowledgeable, and helped with getting a rental car. Car was done sooner than expected and you couldn’t even tell it had been in an accident. Thank you!
9/26/2018
Noel D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car was repaired promptly, and the service members were extremely professional. Thank you!