Excellent customer service. It was great to be updated on the process throughout the way. Also the option to be dropped off and picked up was very helpful and made fun due to excellent customer service from Mauricio. Steve also did an amazing job explaining the process the car was going to go through prior the service and also explaining after. Thank you Seidner's!
8/20/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Ford
I have to admit you guys did an outstanding job I've had people tell me it looks like it better than when it was new in the future any other repairs will be done by your team thank you
8/20/2015
Donna G. VERIFIED CUSTOMER
Vehicle Make : BMW
If one has the unfortunate experience of being in an accident, the whole team at Seidner's makes it all better. From beginning to end, I knew I chose the right place to take care of my baby. Almost makes it OK to have an accident in order to be pampered the way Seidner's did. LOVE LOVE LOVE the text message updates!!!!! That was brilliant! No need to call to find out the latest....truly genius! I would and will highly recommend Seidner's! It was a toss up of 3 places to pick from that AAA recommended...I am so grateful I chose THE BEST!
THANK YOU SO MUCH!!!!!
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8/20/2015
Michael F. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire team is truly customer service orientated. Everyone I had contact with had a smile on their face, even on the telephone it was evident a smiling happy person was assisting me. The first point of contact person, Mercedes, I think, never faied to offer me coffee or water and even asked my permission to go over paperwork. Rather than to tell, she asked. Jessica explained exactly what to expect, kept me informed every step of the way, and consistently went the extra mile to make sure the process was as she promised. The epitome of great customer service. She, nor anyone else on the crew ever assumed it was okay to address me by my first name, and it would have been, but it was always Mr. Ferlisi. How professional. How out of the normal in today's world. Oh, and my vehicle, it was delivered back to me just as expected, like new again. Thank you.
8/19/2015
Danielle M. VERIFIED CUSTOMER
Vehicle Make : Toyota
No comments. Thank you for restoring my car.
8/19/2015
Alex A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ed and Juan did a great job with my car. They called to notify me with every step they were taking and I was never in doubt of what was going on with my car. They even finished ahead of time and the car was spotless These guys were both great and deserved to be recognized, I guess this is why everybody I spoke with recommended this place. Thanks guys.
8/19/2015
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Ford
Always kept me posted and I thought receiving text messages
Was an easy way to keep me posted
8/19/2015
Valerie V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeremiah was great about communicating with me daily about my vehicle repair. Thanks again!
8/18/2015
Tammy F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The staff was friendly and I received timely information regarding the status of my car. My car looks terrific. Thank you for everything.
8/18/2015
Pamela W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, friendly, helpful, responsive and love the text updates! Kathy is super nice :) thank you!
8/18/2015
Iris L. VERIFIED CUSTOMER
Vehicle Make : Honda
Frequent updates, Seidner worked faster and got car ready before ET. Courteous staff. Car looks great and is running very well. Adrian seemed very profesional.
8/16/2015
Mandy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerry was amazing in keeping me informed about the status of my car. I am extremely pleased with the work that has been done.
8/16/2015
Eduardo F. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff is keeping me well inform on all the repairs that's being done with my car. Specially Juan Alba who is in charge of handling of the repairs
8/16/2015
Jason T. VERIFIED CUSTOMER
Vehicle Make : BMW
Girls in the front office are on top of everything, great job.
8/15/2015
Frances E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied because everyone was very cooperative friendly,helpful and made it a very pleasant experience plus they handled everything for me thanks so very much Frances E
8/15/2015
Karen P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome expierence they kept me updated through the whole process.
8/15/2015
Ernie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very hospitable, caring & sympathetic to my concerns!
8/15/2015
Gary A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Looks good as new.
8/14/2015
Scott H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and communicating the progress was a huge plus too. Whether it be phone calls or text messages
8/14/2015
Christian R. VERIFIED CUSTOMER
Vehicle Make : Nissan
the repair done to my car was fine, I suppose it was the best I could expect. My displeasure is with the way my vehicle looks like it was handled. I've worked hard to maintain my car in top condition and in the time it was in your shop it feels that all my efforts went to waste. I found several blemishes on my interior panels, dirty/greasy fingerprints and smudges along my roof liner, compound splatters on my car seat and the moldings surrounding the drivers side window scuffed, scratched and stretched out. It's frustrating yet I don't know what I could expect Seidner's to do to make my experience any better at this point. In all honesty I feel like I'm driving a used car now. I brought my business to Steve because I am a former employee and I had faith my car would be in good hands, I guess I'll have to reconsider where I take it in the future.