Seidner's Collision Centers Corporate

Your staffs are highly professional, very friendly and considerate

When I dropped off my car I wasn't sure if I would be going through insurance or not, Brad was patient and friendly and inspected the car and gave me an estimate. While the car was being repaired I received convenient updates. My car was ready earlier than expected and I was able to pick it up until the following day. When I arrived there were several employees wiping down my car. The car was extremely clean and Brad was really patient and kind while I looked over the car. I was very pleased with my car and my experience and am grateful to Seidner's for turning a bad situation into a great outcome. I would definitely trust them with my car again.

The updates were outstanding throughout the process and the customer service was outstanding.

Extremely satisfied. They had my claim ready for me to go and called enterprise as soon as I walked through the door since they knew I was on my lunch break and needed to get back. I would have been in and out with the service at Seidner's but enterprise dropped the ****. I made a reservation with them and was waiting for a half hour there for someone to pick me up. When I asked the receptionist to call enterprise again she immediately called and I heard the disappointment in her voice when they said they hadn't sent a driver yet ,.. She immediately suggested a driver from Seidner's would take me. I was out in 2 min with the Seidner's driver who was friendly and polite opening the door for me. When I was getting the rental car from enterprise it was the worst . I had to wait while an employee finished eating to be helped with only one person helping customers and another male who never looked up from his computer just sat there. They had no idea where the car they tried to give me was I had to walk back and forth through the building and when they found the car it was filthy. So again I had to go through the building to back to get another car that wasn't as filthy. When I finally got a car the employee informed me it was on empty and there was a gas station at the corner where I can fill it up. At this point I was furious. I had to get back to work and this already took an hour. I took the filthy car that had bugs splattered all over it and left. Back to Seidner's...I received text message updates about my car which was above and beyond great service I thought until I got my car back and was further impressed. When I returned the car to enterprise I let them know how Unsatisfied I was with their service. When I got to Seidners my car was ready at the time I said I would be there. It was brought up quickly and the very polite man who brought me my car informed me as they WASHED (wow) my car they found a 50 gas card that had fallen behind my seat! So honest and so courteous I couldn't have been more pleased. The customer service experience at enterprise made me, 1000% BETTER appreciate the amazing customer service at Seidner's. If anything I would tell Seidner's to consider another rental company to compliment their customer service and not use enterprise Duarte. Thank you very much for your service Seidner's!

We have had cars repaired there several times and have been completely satisfied! Thank you!

Customer service is important toevery person I encountered and your employ.

Great Service, very professional.

Staff were all exceptionally courteous and responsive. Nearly all the repair work looks very good. Appreciate the warranty, too. This is my first experience with collision repair so I don't know quite what to expect. It's amazing that I've been driving for 40 years and the only work I ever needed was one minor windshield chip repair. Just received the car this evening and drove to a medical appointment. On the drive home later, I noticed an area of replaced interior trim around driver door frame that has a noticeable gap from the headliner in the upper corner. I compared it to the original trim on the passenger door frame to make sure my expectations weren't excessive. The stock trim is fairly flush with the car frame. I'm concerned the driver side trim will continue to separate further due to stress from being stretched too far. I'm also concerned it may affect where it attaches to the puffy water seal around the door frame.

Great job.

Very professional and great follow up

Very friendly staff

Edwin was fantastic, deserves a raise and a bonus! Fabulous customer service and caring. Accepted my car w/o an appointment when they were at full capacity and the car was done before I thought it would be. Great job Edwin in Duarte!

Timely & prpfessional, and they did a good job!

Great and fast job, thank you

All your associates we so awesome. Very kind. Loved my experience there. Thank you thank you thank you

Customer Service was excellent and very efficient. My car looks beautiful again!!!! Great job all the way around and I will definitely recommend family and friends.

Can't tell it was ever damaged.

Gina and Edgar are very professional and friendly.

The BEST people, repairs and service any where!

Everyone was professional, knowledgeable, and friendly. I would bring my car back to Seidners again, and would recommend Seidners to people I know. Thank you for making an car repairs that much easier.