Vehicle was not delivered by the time promised. I was very clear when dropping it off that there were significant issues with the steering and alignment. Rather than listening to your customer and taking it immediately to the mechanic/alignment shop, you chose to have it sit idle while you waited on body parts. And then after you finally took it to the alignment shop, you had to wait on steering components. I will not be using service king again
11/17/2019
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so much ****, for your wonderful, professional and friendly personality. Loved doing business with Service King.
11/17/2019
Kimberley A. VERIFIED CUSTOMER
Vehicle Make : Buick
I’m completely satisfied, looks brand new , Thanks for everything
11/17/2019
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I called to not have the emblem put back on, was told it wouldn't be, but have to go back for it to be removed, told that will be free of charge.
11/16/2019
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great team and very friendly. I’m definitely coming here again if I ever need some repairs done.
11/16/2019
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Nissan
If I needed any collision repair I would pick Service King
11/16/2019
**** D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people and service
11/16/2019
Stephen N. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys made the repair process easy.
11/16/2019
Ann B. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris was thorough, respectful and polite. And when I returned the car when I found the side mirror adjuster wasn’t working, another fella (Chris was in a meeting) offered to help me. I believe his name was Carlos. He had the problem fixed within 30 minutes. Very professional.
11/16/2019
Richard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on the car!...your receptionist could be a bit more courteous & friendly, however.
11/16/2019
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was perfect! Pat and **** made the paperwork a breeze. Wonderful surprise when I got in the car, was that the inside had been detailed!
11/16/2019
William G. VERIFIED CUSTOMER
Vehicle Make : Honda
Service and communication was top shelf!!
Well done Service King!!
11/16/2019
Zahi K. VERIFIED CUSTOMER
Vehicle Make : Tesla
Ian, Zakia and Ashley. Thank you.
It was so nice to know that people still do business like that. could not have asked for a better experience.
11/16/2019
Bailey B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience.
11/16/2019
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Honda
I was referred to Service King through Geico as a network shop. When I picked my car up it looked the same but clearly you can tell the bumper was repaired. I brought my car in dirty figuring they’ll give it a courtesy wash since my car was there for repairs, but that didn’t happen. I’ve been to other body shops where they provide excellent service to that manner. Also not sure why the repair shop needed access to my back seats vs my back bumper, they left a head light piece in the back that had nothing to do with my car. Also I was told that there was a greasy hand print inside in my drivers door that they detailed. I’m very precise with my car and that greasy hand mark was not there when I dropped it off!! Maria provided excellent customer service !!