It is hard to complain when so many things are done well but when repairing the seat belts and resetting the air bags was overlooked adding over a week to the repair, our impression of good service is less positive. These things happen but, hopefully, ServicePro will have a way in future to make sure things aren’t missed. (We don’t have rental insurance so that made the extra week more problematic)
12/15/2019
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The communication and the body work was outstanding and I would highly recommend it to others
12/15/2019
Kala U. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King was extremely pleasant and easy to work with from beginning to end. I will certainly use the service in the future
12/15/2019
Lynwood Adrianna. VERIFIED CUSTOMER
Vehicle Make : Scion
Lovely service! Always updating me with progress on my car, and had it done earlier than expected! Very happy with my experience from them
12/15/2019
James G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The left tail light was damaged and not replaced after I was told it was going to be replaced.
12/15/2019
Aimee P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the excellent work and keeping me updated every step of the way!
12/14/2019
Leon A. VERIFIED CUSTOMER
Vehicle Make : Honda
Traves in Duluth, GA was very professional and ensured I was updated on the progress of my vehicle.
12/14/2019
Tara F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent job
12/14/2019
Mark R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everything was excellent.
12/14/2019
Lorena A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Jeremy was very kind & professional. I appreciated the updates he provided throughout the process of the repair & the handling of the insurance claim.
12/14/2019
Ricardo D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
12/14/2019
Jeffery L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vehicle is always kept very clean on inside and out. Understand some washing on outside cannot be done till paint is set but inside was very dusty as if windows had been left down and vehicle seemed like it had been sitting outside for sometime
12/14/2019
Linda F. VERIFIED CUSTOMER
Vehicle Make : Honda
Gwen Crowder was my service advisor. She was great. The text updates were very helpful, but most of all her attitude was so professional and kind. What a personal touch she adds to everything.
12/14/2019
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lots of communication!
12/14/2019
Daryl P. VERIFIED CUSTOMER
Vehicle Make : Dodge
They all did a great job from the front desk to the management.
12/14/2019
Chad B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service from Jason and the team at service king
12/14/2019
Timothy W. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service...our experience was more than expected.Job well done.
12/14/2019
Clark K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The truck looks great.
12/14/2019
David S. VERIFIED CUSTOMER
Vehicle Make : GMC
The work that was performed on my truck was excellent. Also, I really appreciate how well my truck was cleaned up inside and out. The problem I encountered was it took 2 ****/2 weeks to merely replace a bumper and the trim beneath the bumper, which is merely (2) pieces to take off and put new on. Seems excessive on the time it took. Next, the communication was absolutely the worst. Left messages, never got call backs and would have to stop by shop for accurate update.
12/14/2019
Karla M. VERIFIED CUSTOMER
Vehicle Make : Volvo
I like that I always know in what step was my car with you text messages