It took too long. Otherwise, they. were very good.
10/20/2019
Matilda D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The job was done very well and in a reasonable period of time.
10/20/2019
Kiara S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kelly our service advisor was great. She kept us informed through out the process. I know as far as the timing of the car being down does not fall on her. It was in the shop for 75+ days. 3 eta changes and no since of urgency on getting the car fixed. I was in a rental and was paying for out of pocket $****,700+ just in a rental while making MONTHLY payment on a car I just purchase. At day 54 Rob the manager reached out to me and did not want to give me a promise date in fear that they could not deliver and took over the rental for the final 10+ days. I received the car about 2 weeks later. In the conversation with rob he mentioned that when a car comes into the shop it is in the shop for about 10.5 to 15 days....what the heck happened 75days. While that location was making money I dumped $2,600+ dollars. Like I said Kelly was great our experience with her was perfect. However on the repair side I will never return nor will I recommend service king. I am very disappointed
10/20/2019
Allan O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
10/20/2019
Brian S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job!!
10/20/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair took too long and the car was presented to me for pickup three times with things still wrong. That is not acceptable. Maybe they were hoping I wouldn’t notice and just take it and leave. The car was also presented to me in a filthy condition. I’ve used this place several times before and never had that happen. I won’t use this Service King again.
10/20/2019
Helen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
10/20/2019
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for the text updates, as it really helped Thru the process
10/20/2019
Russell T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and stress free as well. Thank you
10/20/2019
Colin G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Lucas was great!!!
10/20/2019
Sonia S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and fast customer service
10/20/2019
Kim C. VERIFIED CUSTOMER
Vehicle Make : Volvo
It was so easy to work with service king. They kept me informed and work was done in a very timely manner.
10/20/2019
Tina B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service!
10/20/2019
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I spoke with was very helpful. Repair was great. Thanks!
10/20/2019
Benedicta L. VERIFIED CUSTOMER
Vehicle Make : Nissan
This is not my first time using your service . Your company do a very good job and the workers are great. Keep up the good job.
10/20/2019
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Not complete yet
10/20/2019
Judy M. VERIFIED CUSTOMER
Vehicle Make : Mazda
It has been necessary for me to use the services of Service King on several occasions. Each time my repairs were handled expertly. I was treated courteously, was kept informed about the progress of the repair, and the repair was always completed either on or before the estimated completion date. I would never consider taking my car anywhere else should repair services be necessary in the future.
10/20/2019
Reggie M. VERIFIED CUSTOMER
Vehicle Make : Scion
Wonderful. Dave Z was in contact w me thru the whole experience . And finished a week early . Too bad they are not a full service center. I would bring my car there for everything. Superb and thank you
10/20/2019
Katharine N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything was wonderful and the staff were great! Charles was a great communicator and very helpful!