Service King Corporate

Thank you, you kept us informed the whole way through the repair . I like that, thanks again

Excellent service. Daily updates.

They did a great job

Everyone was very friendly and helpful!

I had a opening on the side, it was supposed to be sealed but the lady told me they will order a bracket and call me back

They were really friendly great and fixed my car fast

Great service

They left my brakes not working, I left an hour an a half after and got stranded at a parking lot and nearly hit another vehicle, I will be going to the shop today

Great customer service and done in a timely fashion

Jana (GM) made sure everything went perfect.

Yall did an awesome job fixing my car! Thank you for the wonderful job and keeping me informed!

Excellent Service.

Mike was awesome

My car was repaired in a timely manner. I appreciated being informed during the process.

Friendly staff, kept me updated and was done in the time frame.

Wonderful experience, very happy with how beautiful my car looks now

It took 2 weeks for service king to even reach out to me to schedule a time to bring my truck in after another 2 week period of them calling the wrong number. I had to call Allstate again to tell them I want to sent my truck to someone else before they reached out to me. Once I finally brought my truck to them, I left it for 7 business days and they sent me and email saying it was ready. I picked it up the following Monday and the bumper was not properly installed. That was all that needed to be done with the truck and it wasn’t done properly I have no idea how they even got the bumper on since it didn’t line up with the truck. They wanted to fix it that morning and I needed to get to work so I had to pay the deductible for work not properly done and bring it back for them to fix another time. I brought the truck back that same afternoon because he said it would take 30 minutes or so and they informed me they would need to take the bumper off. They were basically wanting me to leave the truck there for another day. I told them I couldn’t do that and I had made arrangements last week to leave it with them and they were supposed to be done with it. Now arrangements have been made to correct this on Saturday. I am so pissed off about this because I am still having to deal with this and now it’s takes more time out of my home life. I will never use service king ever again.

Notifications and updates need to be better, timely and correct.

Great stuff,

I was very satisfied with my agents he kept me well informed daily basis and letting me know how my car was being handled I rate you at 10