I was very happy with the service and would recommend service king to anyone.
10/23/2019
Kelly W. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry was an absolute joy to work with.
10/23/2019
Michael H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service!
10/23/2019
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job
10/23/2019
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great customer service
10/23/2019
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took way too long and communication was poor.
10/23/2019
Holly W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was so happy to go to Service King on Warden Road to have my repairs done they were excellent. The staff helped me so much Mrs. Alicia Duke the lady in the front office was very sweet when i came in the morning of my appointment and Courtney Fiske was awesome he told me everything in detail what was on the estimate and how the repairs would go. Johnny Duke is the tech that repaired my car and I was so happy with how fast he got it done and how awesome it looked he did a fantastic job. Also they detailed my car thanks to George O’Neal ||| I didn’t even know they would clean it. It looked like a brand new car. I was very happy to let Service King do my repairs I will always use them and always recommend them to the people I know.
10/23/2019
Aram O. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent, timely repairs. Car looks great! And excellent communication for updates!
10/23/2019
Erica T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Unacceptable lack of communication. The only time I heard anything about my car was if I called them. They changed my pick up date 4 times.
10/23/2019
Michael C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Always receive excellent communication and service
10/23/2019
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
John took care of everything with calm professionalism & kept me informed throughout the process.
10/23/2019
Paul W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ingrid was very helpful. The initial repair was not right and Ingrid took the truck back and had the tech fix it. The fix took about 10 minutes.
This seems to be a failure of both the initial repair and the QC process of the initial repair.
10/23/2019
Rachel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was terrible - the completion date changed 4 or 5 times, each time with either no notice or notice late in the day, making it very difficult to know when we would need to plan to pick up the car.
10/23/2019
Tanya W. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job! Really kept me updated.
10/23/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : GMC
Good stuff
10/23/2019
Georgianna F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wonderful customer service and the car looks brand new
10/23/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ms. Alyssa Culver was a pleasure to work with, she kept me informed with all updates. She is a very good person to have on your staff, I felt like I could not have had a better experience anywhere. THANK you so much.
10/23/2019
Metas A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very efficient and knowledgeable
10/23/2019
Billie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I work in customer service so I understand when a company has a hard time completing a project but, this service king had my car for a extra week and a half and never called to let me know there was a delay on my vehicle. The manager told me that there was a problem with the insurance company but, a employee told me that they ordered the wrong part so I don’t know who to believe. I wouldn’t be as upset if I they would have informed me of the delay. I don’t think I we’ll be returning here anymore.
10/23/2019
Kenneth P. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept aware if all steps as the job was done only thing they didn’t do was I ask for an estimate on a different repair while my car was there and didn’t receive one