I appreciate the excellent customer service. I was kept informed of the repair progress frequently. They took good care of me.
10/26/2019
Perry H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was well informed throughout the entire process.
10/26/2019
Alejandra T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on my car looks great.
The customer service was horrible.
When I dropped off my car the Caucasian women
who took my keys looked completely clueless when
I was speaking to her as if I were talking another language.
I forgot something in my trunk so I came back an hour later
and my car was still parked in front. When I came in to give
her my keys she gave me a look. Now when I came to pick up my
car I signed in went to sit down and was waiting 15 mins. I was never
helped so i took it upon my self to call and as for the person who was
handling my case and was told he was on lunch. So I told the man i was
speaking to that i was called 3 times to come pick up my car so I figured I’d be
helped already. He asked if i was in the lobby and i told him yes I am and I’ve not
been helped and I’ve been here 15 mins. He came out and found me and brought me my car. Also while i was waiting to be helped another women came in and was standing at the desk for i would say 8 mins and was not acknowledged. She was hispanic like i was. Some man came out from the back and asked her a few questions. After she was helped by someone in the back not by the lady at the desk. A Caucasian lady came in and the lady at the desk automatically helped her. Also my car was not finished the day i was told it would be.
10/26/2019
Kristin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my car and providing such excellent service! I appreciate your level of professionalism!
10/26/2019
Debra N. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very pleased with the service and with the quick return of my car.
10/26/2019
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was extremely satisfied with the professional, and timely service I received. Jamie did an outstanding job on my Lexus.
10/26/2019
Robbie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I always go the King!! For my cars to fix. Great service and company.
10/26/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : GMC
Had a great experience with Service King.
10/26/2019
Jeremy D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Sk18 has amazing customer service
10/26/2019
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good customer service at Service King from all who works there. Finish my car and look great
Thank you
10/26/2019
Haivy C. VERIFIED CUSTOMER
Vehicle Make : Audi
I was really pleased with your work, I got back my car the next day and it looked like brand new. Thank you so much
10/26/2019
Arnan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! After performing the required repairs, the Service King team conducted a courtesy paint chip repair, which was outside the scope of the work. Highly recommend!
10/26/2019
Scott B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone at Service King that I worked was was courteous and professional from the front office staff to my service advisor, Don ****. The work was completed quickly and with good quality. I will be a repeat customer and highly recommend Service King.
10/26/2019
Allan C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The communication, courtesy and professionalism were outstanding! The work completed seems to be great thus far!
10/26/2019
Eric H. VERIFIED CUSTOMER
Vehicle Make : Tesla
Great experience!
10/26/2019
Maria L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service! Thank you for all the great work
10/26/2019
John F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people. Fast service.
10/26/2019
Che A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Danielle was excellent with communication and timing. Great work done to the car as well.
10/26/2019
Kathryn S. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan and Service King are very friendly and they express sincere interest in taking care of repairing the vehicle.
10/26/2019
**** C. VERIFIED CUSTOMER
Vehicle Make : Nissan
We appreciated frequent updates on the repairs. Thank you