Everything was perfect !!! From the customer service and care; the team at service king were able to help me out and handle my situation good. Big thanks to everyone out here! 5/5 stars
12/7/2019
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I didn’t have to call even once to check on my car as I was kept in the loop through text messages. This was nice because I’m busy from sun up to sundown
12/7/2019
Justin N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Beth is awesome and is very helpful however I am not happy with the repair itself. I will be working with Beth again soon I’m sure after I speak with the insurance company. I really do appreciate how professional Beth is at the Roseville location. She was even kind enough to stay late so I could pick up my vehicle.
12/7/2019
Gloria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jonathan Rock. He Helped me tremendously with my out of state claims and my car rental. He also kept me updated on my car repairs. Over all Jonathan exceeded my expectations.
12/7/2019
Quintia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Auburn team is amazing. Thank you so much. I lost my key fob when picking up my car and the entire team came outside and helped me look for over an hour! Great customer service. They went above and beyond.
12/7/2019
Tina G. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did an absolutely amazing job! I couldn’t be happier. Kyle kept me informed and they actually finish the car earlier than planned. The work looks excellent. Thank you Service King!
12/7/2019
**** W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Mike Ward provided exceptional customer service! I hope I never have to return to your establishment ????; but I definitely will refer you to my friends. Good job. Good workmanship.
12/7/2019
Michael D. VERIFIED CUSTOMER
Vehicle Make : Honda
Robert was great
12/7/2019
Dawn V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The were quick and very helpful
12/7/2019
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good work. Done in a timely manner.
12/7/2019
Mary C. VERIFIED CUSTOMER
Vehicle Make : Volvo
I appreciate the time you took to process my insurance claim.
12/7/2019
Amanda C. VERIFIED CUSTOMER
Vehicle Make : Ford
Don’t tell us our car will be done in a week to a week and a half, give us a completion date, then change it four times.... delaying repairs for 4 days in a row. Tell us it will be done in 2 weeks on Friday so we can prepare vs. it will be done Tuesday and leave us hanging all week.
Amanda
12/7/2019
Megan/vincent U. VERIFIED CUSTOMER
Vehicle Make : Dodge
My tailpipe never got repaired even though it is on the service order. The nice lady at the front desk told my wife that someone had contacted me about it and that was completely false. Hope to get this issue resolved soon.
12/7/2019
Charanjit G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car is very loud on the highway and can feel vibration under foot, so will be returning for another check up with service king tomorrow.
12/7/2019
Humberto P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Terrible service
12/7/2019
Zhongze X. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work
12/7/2019
Carolyn T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jelly was great and sent me pictures and updates of my car. You guys have been my go to repair shop for years.
12/7/2019
Anida M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Danielle was Cordial, kind, and welcoming when I arrived to the center. She answered all my questions concisely and took a genuine interest in ensuring that I have the smoothest experience possible with Service King. I couldn’t have asked for a better representative
12/7/2019
Barry O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The element of service that stood out was the frequent updates sent via text. This is a great feature you should definitely continue. As far as the repair work goes, my truck looks and drives great.
12/7/2019
Seppo V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Also, I had to go to the service center to get an update. No phone calls, text messages or updates on Repair Status on the website.