I’m happy with Customer service & the work done on my car.
12/7/2019
Ann M. VERIFIED CUSTOMER
Vehicle Make : Honda
Ingrid was amazing… She was on top of everything. Also very responsive and I appreciated being kept up-to-date with where things were. She is a model employee and I was pleasantly surprised at how smoothly everything went at least from the service king side of things. We had other extenuating circumstances outside of our service king experience.
12/7/2019
Hilliard /. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer services
12/7/2019
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely satisfied.
12/7/2019
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with everyone. Professional, kind. Great work on my truck.
12/7/2019
Brenda O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Things still wrong with the truck and some parts are not the right ones
12/7/2019
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Honda
It just took extremely long to repair. I brought it in October 24th and it was set to be done November 15th. I picked it up yesterday, December 6th. I got the update texts for a while telling me my vehicle was on track to be done by November 15th, all the way through November 12th. After that, my service person did call a couple times and said she would update when my car went into the next phase, but I wish she would have called more often for updates. I found myself having to call and get updates too much. I would’ve gotten a rental car if I had known this would’ve taken over a month to complete. It was very inconvenient and I had to make extensive plans so that I was able to make it home for Thanksgiving break. I was unable to keep up my volunteer schedule, and it was just very stressful. That being said, the workers were very nice and my car does look good.
12/7/2019
Brian Steve. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jerrad did a great job coordinating the repairs and keeping me informed of the progress. Very happy with Service King and with Jerrad!
12/7/2019
Phillip G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Customer service was subpar. Will not use Service King again and will not recommend Service King. I have filed a complaint with our inserance company as well. I will not and have not treated anyone the way the my wife was treated by the receptionist. Compleatly unexceptable. I have noticed several complaints about this same issue but but it still happens. Tells me managment does pay attention which makes me question thier quality of work.
12/7/2019
Bernard T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Pantego Service King Rocks!!!
12/7/2019
Vanesia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the great work ????????????????????????????????????????
12/7/2019
Faytra M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job and customer satisfaction
12/7/2019
Ernest D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are especially impressed with Shaeem Washington.
12/7/2019
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Toyota Highlander looks like nothing happened.such a amazing job. Aaron was great, always kept me updated on my vehicle.
Thank you.
12/7/2019
David A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service, excellent work, more than satisfied. Thank you for the great service and exceeding my expectations.
12/7/2019
Maria F. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing customer service! Matt gave me updates throughout the time my vehicle was being serviced by service king.
12/7/2019
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
Finished ahead of schedule and I was kept informed of the status the whole time. Thank you.
12/7/2019
Angela A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kyla was amazing!!! The service and prompt communication around the repair time was on point. This was an all around seamless repair/ service and I will definitely refer your facilities!! Thank you again.
12/7/2019
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for your help. Haven't heard back from Enterprise yet about refunding me the $50. I will call them tomorrow.