When the vehicle accelerated, there is a loud high pitch sound. No vibration, as the high pitch sound stops when at idle. Seems to be a transmission rub or an engine issue. This vehicle used to purr when accelerating
12/7/2019
Kaleb M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience and service!!! I will definitely recommend to anyone who needs repairs.
12/7/2019
Terry E. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks great.
12/7/2019
Annie V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good service ????
12/7/2019
My-linh M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and care. Kept me informed all through the repairs. Thank you very much.
12/7/2019
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job.
12/7/2019
Jerome G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repairs were done excellent, however communication on status was poor. Had to call after **** week to find out any status, even the web site provided no information. This could have been because of the Thanksgiving holiday but ongoing status would have been nice
12/7/2019
Nazareth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything came out above expectations, very good job communication and time management, overall highly satisfied
12/7/2019
Eric B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car came home with multiple NEW SCRATCHES ON MY VEHICLE!!!! Multiple. It is SCHOCKING. I picked it up parked outside in the dark or I never would have left the building with it. They were absolutely not there and it is horrible.
12/7/2019
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Too long wait (**** and ****/2 months) before job could even be scheduled.
Took more than max time (2weeks) stated.
Have to return to get remote access key reprogrammed.
12/7/2019
William O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stepped up and made an impossible deadline......with smiles on their faces. Thanks to a great team.
12/7/2019
Alfred F. VERIFIED CUSTOMER
Vehicle Make : Ford
You helped to make a bad situation much easier to deal with. Absolutely zero complaints. Friendly atmosphere.
12/7/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : BMW
Good experience for something no one really wants to go through. Thank you for all your attention and promptness.
12/7/2019
Carl G. VERIFIED CUSTOMER
Vehicle Make : Buick
They were great! Prompt & kept us informed at all times! Would recommend them to anyone!
12/7/2019
Dan B. VERIFIED CUSTOMER
Vehicle Make : Kia
Vehicle in shop 21 Oct - Dec 5th. Too long. Window registration and toll stickers lost with old windshield. Brought a scratch to reps attention. Was given a bottle of paint to touch up myself. This was a $19K repair. Gwen Crowder was always professional. The van looks good.
12/7/2019
Maria L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Julian was very professional and was always keeping up-to-date on the service of my car.
12/7/2019
Karen P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took an extra week and a half from promised. Missing parts was the explanation but it was a different part missing each time I spoke to them.
12/7/2019
Jayson W. VERIFIED CUSTOMER
Vehicle Make : Honda
really appreciated the consistent update notifications!
12/7/2019
Angela P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and car looks great.
12/7/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : GMC
Due to GM strike, unavailable parts resulted in a 9 week repair process and one door has still not been completed. Your automated communication process probably works well when everything goes well and quickly. Not so much when it doesn’t. For instance you have sent me this inquiry and the repair is actually still not complete. The issues with the GM strike were not in control, but your communication is. I typically had to call for updates and might or might not get called back.