Juan did a good job. He explained clearly what and how he will repair. He keeps me updated daily. I am very happy with Juan’s job.
11/8/2019
Shannon S. VERIFIED CUSTOMER
Vehicle Make : GMC
My truck looks great thank you Service King!
11/8/2019
Peng S. VERIFIED CUSTOMER
Vehicle Make : Toyota
really good service!
11/8/2019
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience with Service King was very wonderful, very great customer service and amazing people. So energetic and ready to assist you! Ricky and Jose were extremely helpful and very well mannered! I am so happy with my car, I am impressed, looks just like new. Thank you all so much!
11/8/2019
Si P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve is exceptionally professional , helpful, energetic ,knowledgeable & sincere.
He is so enthusiastic about his work. He is rare. The company is very lucky to have him. The update is very good, letting me know every step if the job. It is so hard to find the company that has dedicated staff anymore . Thank you do much.
11/8/2019
Dayana G. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse and staff was very helpful! Great customers service and the staff was friendly and welcoming!!!
11/8/2019
Mei Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
I received very little updates on the status of our vehicle. It lead me to have to call three times to check up on when my vehicle would be finished. They also mispronounced and input my name wrong, even when I corrected it and rewrote it on the form when I came in. They called halfway through the repair time and asked if I wanted to bring my vehicle in for repair. What?? I told them it should already be in the shop. The response was “Oh right yeah yeah, sorry about that.” It was just not a satisfactory experience. Additionally, we had a scratch on the back of the car that was not part of what needed to be repaired. My brother and mom went to go pick up the vehicle for me since I was in class when it was ready, and we miscommunicated on whether the scratch should be repaired. I told Service King that the scratch didn’t need to be repaired, while my mom and brother came in thinking that it was supposed to be. This lead to a discussion between my brother and the associate, who literally said “I’ll bet you $100 she said the scratch wasn’t part of it.” I think that is an extremely unprofessional thing to say as well an inappropriate. Overall the customer service experience was less than satisfactory.
11/8/2019
Valerie W. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car key was lost. It took several days longer because they had to get a new key made. Then when I went to pick up my car, the door didn’t open because the lock wasn’t lined up correctly. They fixed while I waited.
They did pay for extra rental car days and were very nice about the whole thing though.
11/8/2019
Ofelia R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent ersonal treatment. Mario is very nice and drove me back and forth for the drliveru and picu of my cst
11/8/2019
Doris H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service, outstanding repair work
Prompt notices!
11/8/2019
Lois K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate your prompt service & your text updates
11/8/2019
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
GREAT JOB !!!
11/8/2019
Corinna A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very great work.. and good customer service!!!
11/8/2019
Miguel A. VERIFIED CUSTOMER
Vehicle Make : Buick
I am completely satisfied with my repairs
nick was very polite and did a amazing job
11/8/2019
Fabrice P. VERIFIED CUSTOMER
Vehicle Make : Tesla
The car looks new. Brie was awesome.
11/8/2019
Brittany B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Aaron was great!
11/8/2019
Robert L. VERIFIED CUSTOMER
Vehicle Make : Tesla
EDGAR was fantastic with his communication and customer service. I am 100% satisfied that I went with service king to repair my Tesla. 10/10.
11/8/2019
Kennith M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very helpful and quick service
11/8/2019
Patrice D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Beautiful work. Courtesy by Pat!!’ Thank you. Timely.
11/8/2019
Mateo G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome service and very fast. Would come again for any issues.