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Real Reviews from VERIFIED CUSTOMERS
Alexis R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was super nice and professional! Would come back again!
11/13/2019
Jake N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repairs all look great!
11/13/2019
Lynelle A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Follow up appointment is needed for unfinished work.
11/13/2019
Jami A. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful service!
11/13/2019
David C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm very happy for the great job that was done on repairing my car thank you all again for your wonderful and great job well done I will give you a 10 for the hard work that was done and completed. And what a great customer service too well done and very professional.
11/13/2019
Amanda J. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was very pleased with the service from Service King. They were very informative every step and I specificities liked the coordination with Geico making it convenient and time saving, Thank you
11/13/2019
Ben C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
11/13/2019
Robin H. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for doing a great job!
11/13/2019
Erika D. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took over a month for repairs to be completed. I was told my vehicle would be ready for pick-up on Nov. **** multiple times. Staff knew I was from Waco and would need to drive for many hours to be able to pick up my vehicle and that my insurance had not covered a rental car. After making plans to be able to reach my vehicle on Nov. ****, I was informed on October 31 that my vehicle in fact was not ready for pick up because a necessary part had never been ordered let alone installed despite the evaluation of my vehicle having been completed several weeks prior. The failure of the service team to properly plan known needed repairs to my vehicle and to fail to inform me of a delay which only occurred due to a failure on their part less than 24 hours before I had been told I could pick up my vehicle made this situation more frustrating, life-impacting, and lengthy than need be.
11/13/2019
Darlene C. VERIFIED CUSTOMER
Vehicle Make : Ford
We are very pleased with the workmanship and the customer service. Kevin was very professional to deal with. We appreciated the many updates on the progress of repairs. The car was completed more than a week ahead schedule.
11/13/2019
Sung L. VERIFIED CUSTOMER
Vehicle Make : Honda
A minor fender bender. Initial completion estimate was 11/02. Then 11/09. Then 11/14. Then 11/16. Then another text today, won't commit to a date, sounds like it will get delayed again. Called to complain. Car gets finished in two hours. Feel like car was unnecessarily kept for a long time for a week more, on work that could have been finished in two hours. Constant delay of completion date caused me to inconvenience family members, getting and returning a rental car, etc.
11/13/2019
Jasmin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is a part on the car that way damaged while being repaired. I told the guy who released the car to me as I was leaving, he took a photo and said he would contact the GM. I'm still awaiting a call.
11/13/2019
Reynaldo B. VERIFIED CUSTOMER
Vehicle Make : Honda
From my point of view, the first time I step into San Gabriel Service King, it has brought a good impression which can be observed from the hospitable service and assistance. Furthermore, how the engineers handle each vehicle are professional. Thank you
11/13/2019
Julissa I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my truck looks like brand you again
11/13/2019
Tatiana Q. VERIFIED CUSTOMER
Vehicle Make : Kia
Muy buen servicio
11/13/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Buick
great company and service
11/13/2019
Eva/ Nicholas. VERIFIED CUSTOMER
Vehicle Make : Ford
Keith was awesome and helpful every step of the way. So glad we chose Service King. Thank you, Keith!
11/13/2019
Taylor J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jasmine kept me updated regularly! Thank you for servicing my car!!
11/13/2019
Enrique P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys have been my repair shop since I remember
11/13/2019
William S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair was for a cracked grill and it took 15 days to repair. I had to paid over $130 in rental fees due to the length of time to repair. The completion date got pushed back several times. This was not because of my doing. I am not very happy with this situation.
11/13/2019