Car steringwheel vibrates really bad when braking at more than 45 miles in the freeway and its my third day that I call and have not receive a call back. After been without a vehicle for almost half of a month, working and been patient with the situation. I will be in the need to sent my wife down to your shop to bring the car in due to the fact that there is no respond or a call back and since my schedule do not allow me to do this personally. Hope I can hear back from any one thru this comments.
Thank you.
Samuel J
5/17/2013
Martha W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle was totaled, so there was nothing to be satisfied with.
However, the texting updates should not have occurred.
Please stop now.
I've used chaffey several times in the past and have always been pleasd
With the service.
5/17/2013
Anita J. VERIFIED CUSTOMER
Vehicle Make : Ford
From beginning to end, the folks were friendly, professional and pleasant. They made my car look brand new again! I am very happy with the Service King experience.
5/17/2013
Tommy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Communications is key. I think the customer should be informed about everything, good and bad, that is going in with there car.
5/17/2013
Calvin H. VERIFIED CUSTOMER
Vehicle Make : Mercury
They kept me up to date every step of the repairs great customer care
5/16/2013
Ikea T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank You for your hardwork and taking on my complicated problem
5/16/2013
Eduardo J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very dissapointed,brought. my car made a repair contract,never materialized did the wrong repair,had an outside vendor do the work,promised wrong and try to make me accept what he wanted, NOT what I was promised,and on top of it I was told my car would be completed the same day, it took 6 days and no PROMISED JOB was done, I rented a car at my own expense then find out my hood is. Ruined, with unnecessary. holes peeled off paint,and basically kicked off mind you, Im the paying customer,and I tell you , my review will go on line.
5/16/2013
Joe C. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service
5/16/2013
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely, curteous & informative staff. Great workmanship on repair.
5/16/2013
Mathew S. VERIFIED CUSTOMER
Vehicle Make : GMC
The repairs they did to my rear truck door looked perfectly factory. D pointed out a few key intricate steps that they took to make it look so. Great service, repairs and updates. I would recommend this shop.
5/15/2013
Eleanor Q. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service!!!
5/15/2013
Alejandra N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for fixing my car in a timely manner and with the utmost professionalism.
5/15/2013
Mabel R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate the updates and car rental convenience. Thanks!
5/15/2013
Aaron C. VERIFIED CUSTOMER
Vehicle Make : Dodge
thank you for finishing my truck almost a week sooner than was estimated.
5/15/2013
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Although very busy your team moved swiftly and competently. I was impressed and very pleased with the result.
5/15/2013
Terry G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was completed earlier then expected. This saved me . Thank you. Terry
5/15/2013
Barbara K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Shop staff made me feel comfortable in trusting them to do a good job.
5/15/2013
Frank H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The team was very friendly, delivered on commitement and I will recommend Car West to my friends.