139 to repair PINSTRIPING that was already damaged before the accident and that I did not want repaired, and refusing to let me remove that (and other "repairs" I did not want or need) from Keith A, and the fact that it took 6 days for Keith to even write an estimate has ensured iI will NEVER do business with service king ever again. I've also spread the word to my office, family, and friends. Shame on you.
7/10/2013
Alexander L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you -- James was great
7/10/2013
Johnmarian B. VERIFIED CUSTOMER
Vehicle Make : Acura
Except for a little waiting, it couldn't be better. Judy was helpful kept me updated constantly, got the paperwork handled fast and was friendly . I'd come back Anytime
7/10/2013
Jean V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased with Micah keeping me informed every step of the way
7/10/2013
Roy G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I couldn't comment enough on the superior level of customer service I received at the Round Rock location. From the moment I walked in through the door, I was greeted warmly, offered something to drink and taken care of quickly and professionally. Chris was excellent in keeping me updated with the status of my repairs once it began and really courteous when I returned to pick up my vehicle once repairs were complete. The repair itself was top notch which will inspire me to refer Service King, especially the Round Rock location, to anyone I know needing collision repairs. Thank you tremendously, Roy G
7/10/2013
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Ford
Disappointed that the repairs were not completed the first time I was told my vehicle was ready and that a couple of new issues had arisen while in the shop, but the manager came out and reassured me that everything would be taken care of next time. True to his word, he made sure EVERYTHING was fixed when I came to pick it up the second time. Will surely recommend this shop in the future.
7/10/2013
Alexandria R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was surprised at how well my car looked and I was so happy you guys did great.
7/10/2013
John C. VERIFIED CUSTOMER
Vehicle Make : Ford
Neal was wonderful to deal with.
I was surprised by the extra effort to wash & vacuum my car.
Thank you!
7/10/2013
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Ford
Oscar did a great job. Great service and communication. Thank you.
7/10/2013
Dorothy R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your receptionist is awesome even rembered my name after not seeing me for a week Convent rental a big plus
7/10/2013
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional and courteous .
7/10/2013
Brian S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I liked having daily updates from Chris Frias, and having an Enterprise right there was convenient. Both Chris from service king and Amy from Enterprise were fantastic, and would recommend the Katy location to family and friends
7/10/2013
Jill M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You under promised and over delivered. Just the way it's supposed to be but usually isn't. Thanks for a great job!!!
7/10/2013
Vivian R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend service king in the future!
Kelly **** is the best. Kept me posted with details
And updates. Thank you. V. Riley
7/10/2013
Hector A. VERIFIED CUSTOMER
Vehicle Make : GMC
Job well done
7/10/2013
Bobby A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
None
7/10/2013
Hope B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent , very accommodating.. One happy customers, thanks again.
7/10/2013
Shaquita B. VERIFIED CUSTOMER
Vehicle Make : GMC
Job well done!! Everyone was very polite, courteous, and very professional. Thank you Service King!
7/10/2013
Shannon T. VERIFIED CUSTOMER
Vehicle Make : Ford
This location is more professional and the people are nicer than the other three I have had to deal within the past
7/10/2013
Ingrid N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you very much forleaving my car as new again! I love theservice, the almost daily communication, dedication from all of you to maintain goodcustomer service and maintain your customers informed and satisfy. Thank you again. I will always recomend Fix Auto Repair to my friends and family. Muchas gracias!