I very much appreciated receiving daily updates on the progress of my auto repairs via email. It was nice to know that you think of the customers and keep them informed regarding the progress of the car repairs. It was also a nice touch that the whole car was washed on the day of pick up so the car is spotless clean for the customer to pick up.
Sherman was caring and personable, and enjoyable to work with.
7/11/2013
Casey D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with service. Car looked better after service than it did before dropping it off
7/11/2013
Linda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and I loved getting progress updates on my phone Thank You!
7/11/2013
Raquel J. VERIFIED CUSTOMER
Vehicle Make : Acura
Mr. Dennis was very kind and helpful.
7/11/2013
Andrea S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Michael was absolutely fabulous to work with. Thanks
7/11/2013
Jack L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service n staff were great
7/11/2013
Melanie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from Jason!
7/11/2013
Armando S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job all around.
7/10/2013
Nissa K. VERIFIED CUSTOMER
Vehicle Make : Ford
Erica & Mike (Travelors Concierge) provided exemplary customer service. Very pleasant & professional. They made my experience there great. I had my doubts initially after dealing with Kimberly (handling the USAA claim) who was not only rude, but she even put words in my mouth when I asked her legitimate questions. If it wasn't for the 2seperate claims with 2different insurances, I wouldn't have hang around, would have taken my business elsewhere. But glad I did as Erica & Mike took their time to address my concerns & were pleasant the entire time. Even Henry, the technician was very pleasant.
7/10/2013
Newaz Md. VERIFIED CUSTOMER
Vehicle Make : Honda
Jenny was very professional. She updated me everyday about the progress. It's an outstanding experience.
I will certainly recommend my friend to go there.
7/10/2013
Ruben F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excelent
7/10/2013
Claire A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jesse was great in letting me know time lines on what was going on with my car . He went over a the needed repairs and explained them
7/10/2013
Shannon A. VERIFIED CUSTOMER
Vehicle Make : Scion
I am happy with the overall work and customer service from this company. Jeremiah especially was very helpful and thorough with the work done and kept me updated on the progress of my vehicle.
7/10/2013
Elaine B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service with a smile!
7/10/2013
Mitch . VERIFIED CUSTOMER
Vehicle Make : Acura
Israel was very professional and got the repairs time in a timely manner
7/10/2013
Marc G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Eloy was just the tip of the iceberg when it came to the service I experienced. He was always following up to keep me updated with the repair progress. The repair job was fantastic. The car looks almost new and ribs reruns well despite the best efforts of the person who ran into the car. Color me totally satisfied.
7/10/2013
Darla T. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional experience. I would recommend to family and friends and would use again.
7/10/2013
Taiwan H. VERIFIED CUSTOMER
Vehicle Make : Fiat
Very professional and knowledgeable about information. Also kept me informed on all aspects of my car!
7/10/2013
Taylor G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ivan was very nice and treated my car like his own.