It took a longer time than expected to get my car completed. I didn’t receive any update for 8 days and when I called, got no definitive answer of when my car would be ready.
11/16/2019
Octavia H. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the professionalism the Service King presented as well as the timely service. Communication was also excellent.
11/16/2019
Judith J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Anthony has been professional and kind throughout the process
11/16/2019
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Honda
Just got my vehicle back yesterday but at this time I would rate my service as above and beyond expectations.
11/16/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : Subaru
By far the best customer service experience I’ve ever had! Alicia was the first Service King employee I came into contact with. This was on the phone and then later that morning in person. Outstanding customer relations as Alicia walked me through the process. I then met Kacey. She was just a bundle of positive energy as she went over more details of the entire process. Up dates on line were very efficient and detailed . Kacey was worried that the mountain scene pin stripping could not be matched on my Subaru as the car is so old. There’s no telling how many calls Kacey had to make to find the mountain pinstriping for my outback. It didn’t matter that my outback was 18 years old they treated my car as if it was a high end Sports car. To me this was all above and beyond and I’m very grateful . I would speak highly about all your employees and recommend Service King to anyone . The process was outstanding from beginning to end . Sincerely, **** S
11/16/2019
Xi Z. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Dean did a great job and very helpful
11/16/2019
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
New headlight assembly low beam does not illuminate.
Highbeam is fine.
Also need to have a look at work in daylight to see the job
Quality.
Thank you for everything.
11/16/2019
Katie M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for all of the updates and assistance in fixing our car!
11/16/2019
Maria B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
11/16/2019
Sara C. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeff was awesome made it super easy!
11/16/2019
Kachet J. VERIFIED CUSTOMER
Vehicle Make : Toyota
This business completely turned my bad day into a great one. I was treated like royalty here! My car was fixed up and in the mean time I was updated every step of the way. I didn't have to call and check on it once! Plus the free coffee is always a bonus. Thank you guys so much!
11/16/2019
Kelly D. VERIFIED CUSTOMER
Vehicle Make : Audi
Stephanie was an absolute delight! The need for car repairs is less than desirable but she made the whole process from start to finish unexpectedly pleasant. She is an asset to your team and...my vehicle looks great- just like brand new! Thank you to all who worked on it!
11/16/2019
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick repairs and great at keeping me in the loop! Alma was great!
11/16/2019
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent customer service
11/16/2019
Taw W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It’s was grateful
11/16/2019
Lydia R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you for making this process stress free and smooth.
Your staff was amazing to deal with.
Thank you
11/16/2019
Johnathan Claim. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Very adequate updates from mechanic and the repairs look fantastic. Thank you very much!