My looks great!!! I'm thankful for the professional service and maintaince care!!!!
11/23/2015
Ciprian C. VERIFIED CUSTOMER
Vehicle Make : BMW
I chose ICC Collision center to take care of my vehicle having high hopes. After almost 4 months and 12000 I got my vehicle back.
Paint job- 7 out of 10 - it can be clearly seen that my car was partially painted; it supposed to be at least apply clear coat to entire vehicle.
outdoor cleanliness 5- out of 10
indoor cleanliness - 2- off 10 - totally unacceptable; the entire interior roof top full with dirty finger prints and spots; fingerprints on the inside of rear windshield; rear brake light dirty inside(was replaced)
rear center console broken, ashtray hinge broken, driver vent slider broken,
also the trunk cannot be open or close as intended to be.
all stone guards are damaged
dented roof top, scratch on the rear bumper, driver side and top side, on the center of the bumper.
after mentioning all this I was told that the shop is really busy and my vehicle can be taken care of only after Thanksgiving; again after 12000 spent.
totally unhappy !
11/21/2015
Lucia O. VERIFIED CUSTOMER
Vehicle Make : Honda
I just want to said thank you , for the excellent work and attention.
I'm been Jose customer for many years, and he always does his best to made his customers happy. You are very lucky to have him working for you!
Thank you very much.????
11/18/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : BMW
The team handled my repair in a quick, efficieny and professional manner. In the event that I need help in the future, I would definitely be a return customer. Thanks!
11/6/2015
Vykhanh T. VERIFIED CUSTOMER
Vehicle Make : BMW
Jose was great. He took my car and kept me updated through the entire process. Highly recommend.
11/2/2015
Sylvie L. VERIFIED CUSTOMER
Vehicle Make : BMW
I have never been to a nicer place to have one of my cars repaired.
From the clean, welcoming environment, to the beautiful and professional receptionist, to the friendly, efficient and helpful staff and the most charming owner as well.
An incredible experience over all.
10/30/2015
Filimon N. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was exceptional, fast, friendly, proffesional, beyond what I positiveley expected. The receptionist was attentive and bilingual. Jose Vergara made me feel that my car was in great hands. He notified me on progress and answered all my questions. He also gave me expert advice. He knows what he's doing. My car was even cleaned for free. I highly recommend this bodyshop. Every part of the process provided was exceptional customer service. No confusion. They are my new # **** go to place. -Filimon "Philly" Nestor Navarrete
10/28/2015
David N. VERIFIED CUSTOMER
Vehicle Make : Audi
Great work. But poor customer service.
10/24/2015
Ron H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Except for a minor glitch I'm very satisfied with the work.
10/24/2015
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was awesome..
10/22/2015
Benito A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good
10/21/2015
Max M. VERIFIED CUSTOMER
Vehicle Make : Acura
JOSE WAS EXCELLENT! had my car done in timely and professional manner. Would recommend!
10/21/2015
Deepthi M. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair team kept me in the loop regarding the status of the repairs from the go. I am completely satisfied with the repairs and the experience.
Thanks.
10/19/2015
Debbie M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Jose and Fransico were extremely helpful and provided
Excellent customer service.they did a beautiful job on my bumper.
I would highly recommend ICC to all my friends.
Thank you
10/18/2015
Maria F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the frequent communication of the progress of my vehicle. Jose was very knowledgeable and helpful.
10/17/2015
Bret B. VERIFIED CUSTOMER
Vehicle Make : BMW
Jose did a fantastic job with my car. Kudos to him and your entire staff!
10/15/2015
Ali M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work and timing was perfect really grate job guys.
Thanks.
Regards..
Ali, Majd.
10/15/2015
Maria V. VERIFIED CUSTOMER
Vehicle Make : Lexus
From receptionist to day vehicle repaired everyone gave top notch service!!! Thank you!!!