Hi,
I want to thank you for the excellent customer service and quality repair on my BMW X5. Jose Varga and the front office staff completely took care of me. From picking up my car which was beautifully cleaned to the return of my loaner, Jose and the front office young ladies were terrific. My positive experience with ICC was unexpected and very much appreciated.
Thank You Again,
Kim Marconi
5/12/2015
Byung L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The explanation of repair from Jose was so excellant and great care with warm hospitality. Also, every time your notice of the process step through text message made me very comfortable and trustable. For future, I definitely will refer him and your ICC to my friends. Again, thanks for Jose and your staff.
5/8/2015
Candi G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very impressed with work and customer service. Love the follow on detailing program!
5/8/2015
Lauren W. VERIFIED CUSTOMER
Vehicle Make : Volvo
My mileage out was 300 miles different than my miles out. I do not understand what happened to my car while it was being fixed. Also, my fuel gauge sensor is not working properly as it had when I dropped off my car. It is very concerning that my car was taken else where while under the care of ICC Collision. I wonder if this is why my fuel gauge is now no longer working appropriately. I will not be returning to this location for repairs or recommending this location to friends or family.
5/6/2015
Albert R. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair was performed flawlessly. Jose was very efficient and delivered my vehicle earlier than expected. I am very pleased with the service.
5/2/2015
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at ICC is amazing!!!
5/2/2015
Ned D. VERIFIED CUSTOMER
Vehicle Make : Honda
All staff members were professional , curtious and I would recommend your shop to anyone
5/2/2015
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Toyota
would recommend to anyone.
5/1/2015
Tad S. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought they did a wonderful job Doug was fantastic I would recommend all my friends to come to to come to I cc collision centers to have your car repaired
5/1/2015
Hector C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast, courteous, professional...i'm very happy with the car repair.
4/30/2015
Jose C. VERIFIED CUSTOMER
Vehicle Make : Kia
They didn't match the color of the new handle inside to the rest of the car and the tent is scratched I. The new window. They did switch the door handle that day but I have to make an appointment for the window. This means taking time out of my day to drop it off again. I feel this all should have been found before I was toldy car was ready and fixed before I knew about it.
4/30/2015
Roberto A. VERIFIED CUSTOMER
Vehicle Make : Honda
Nelson was great, keep up the great work.
4/18/2015
Dana S. VERIFIED CUSTOMER
Vehicle Make : BMW
Ashley was extremely helpful as the front person. Jose was exceptional with his service. I appreciated the extra service with the car detailing program. Good job ICC!
4/12/2015
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated that they kept me posted as to the progress on the repairs. It was very reassuring. Getting the work completed five days before the estimated completion date was a great surprise that was also much appreciated.
4/12/2015
Ali N. VERIFIED CUSTOMER
Vehicle Make : BMW
excellent work
4/10/2015
Dante A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was very courteous and the repair was done well
4/10/2015
Steve W. VERIFIED CUSTOMER
Vehicle Make : Honda
Doug was very friendly and pleasant. I was really impressed with the speed of the repairs.
4/9/2015
Thu L. VERIFIED CUSTOMER
Vehicle Make : BMW
ICC is most professional, it was a pleasure.
4/7/2015
Paul L. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent job coordinating and helping us with timing of the repair. Thank you!
4/7/2015
Leticia M. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved my experience at ICC. I got emails and phone calls on updates. Jose was very helpful and everyone there was very friendly and professional. I would definitely recommend this place to friends and family!