It was easy to take my car in and having it worked on. The staff was great.
10/15/2015
Audrey L. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was charged for a part that should have been covered through insurance. My car was hit while being parked on the street and the other driver left a note claiming FULL responsibility for the damages. Collision Pro's was recommended through Geico (the other drivers insurance company) and initially said they would cover all costs of the repairs to my vehicle. After being disassembled I got a phone call saying that I had to pay 175.00 out of pocket for some part on my car that was in the exact area of the accident yet somehow not covered under insurance. It was too late to go to another shop because Collision Pro's had a 250.00 "disassembly" fee to pay after they take apart your vehicle that you must pay for the labor of taking apart your vehicle. I can only guess that this type poor business ethics has happened before and that's their way of getting out of paying for the entire repair needed for your vehicle. Overall horrible experience. Never going here again and letting my friends and family know never to go here either. Bad yelp review. The works. NOT HAPPY.
10/10/2015
Stacy S. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a fantastic job and the staff was so nice they actually cared how their coustemers feel I would definitely go back if I had to get a car fixed
10/10/2015
Tina R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was absolutely amazing
10/10/2015
Jason G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice work and awesome people
10/7/2015
Kristina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Best auto body shop service I've ever had!! Thank you!!
9/30/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done. Superb customer service and honesty.
9/26/2015
Dale C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job! You made a difficult situation a pleasurable experience. Thank You
9/17/2015
Megan V. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than expected was the only downfall. Glad insurance was paying for the rental or I would have been upset. Took time to order the parts so not sure what the hold up was.
9/15/2015
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team was amazing And extremely accommodating. They stayed open late for me several times to help with my work schedule. I can't thank you all enough.
9/12/2015
Chelsye J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not at all...this was much better than the first experience I had with you guys..which wasn't really a bad one.
9/6/2015
Mickey T. VERIFIED CUSTOMER
Vehicle Make : Lexus
thank you for working on my car you guys were the best ever,would definitely recommend you.
9/1/2015
David U. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well up to the point were I picked up my car and found it had been dented in the shop. When I brought the truck in it was in perfect shape outside of the accident damage that was to be repaired. The truck is brand new only 6 months old and in perfect condition, again outside the damage it was in for. My point is that this was known when I brought it in and for it to be given back with a dent in it was a bit shocking to me. I am also a little disappointed that someone in the shop would do this and not own up to it before delivery.
8/9/2015
Cade M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was professional, courteous, and communicated well. Best experience I've had with an auto body shop.
7/31/2015
Greg G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Unfortunately this was the second time I've used collision pros I only say that because who really enjoy s. Getting in a accident. With that said both time's I could not have used a better Repair shop our car was better than before it was in the accident.
7/31/2015
Tasha C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, accurate and detailed information about the repair and time required and an extremely professional atmosphere. I would highly recommend this business.
7/30/2015
Antonio V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sarah Ellis! She's great! Answered all my question and made me feel very comfortable leaving my car with collision pros! Very wonderful experience over all!
7/24/2015
Susan A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The vehicle looks like new, I'm very satisfied!
7/17/2015
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience at your shop.
All the people there were very helpful & friendly. Even your associates (the guy that pulled out the dent) are nice & proficient at what they do.
The shop itself was clean & nice looking and the coffee was good.
And finely, my dent is as if it was never there.
Thank you so much for all your help. If I ever need any body work done, I'll be coming back here. If I hear of anyone needing your services, I'll be sure to tell them where to go.
Thank You again. Cary M Cowan
7/16/2015
Claudia O. VERIFIED CUSTOMER
Vehicle Make : Nissan
exceeded expectations. progress updates were great.