The repairs came out great! The best thing is that you kept me up to date on the repairs as they were happening daily!
3/22/2019
Susan B. VERIFIED CUSTOMER
Vehicle Make : Buick
The min. you walk in the office you are treated the best. Treaver went way out of his way to deal with the insurane company and kept me updated at all times. I would recommend to everyone. I trust Pacific Elite completely
3/21/2019
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything and everyone were perfect. I couldn’t imagine better attitudes or service.
3/21/2019
Bradd L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Based on your professional courtesy,timely notifications and excellent customer services my wife and I were totally blown away by your commitment to have our truck completed before the actual date of 3/22/19. I am thoroughly pleased with everything that was done and I will recommend friends and family to your company if the need ever arises. Thank you for all that you did for my wife and me
3/21/2019
Joel C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job thanks
3/21/2019
Sara J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’ve been bringing my vehicles to this shop for years, and have never had anything but superlative service, excellent repairs. My cars always come out looking sharp! The technicians here care deeply about doing the best work possible, and it shows. My insurance company trusts Pacific Elite because the service advisors here are the best; the assessment that Pacific Elite turns in will be what is used. From the front desk to the back lot, the employees of Pacific Elite are professional and easy to work with. While your vehicle is in for repairs, you will get frequent and very precise updates about its status. Last time I got a text that the car would be ready the next morning at 10:42 am, then they updated it to 10:02 am, and then they beat that time by having it done a day early! My car was pretty and clean when I picked it up. Awesome! Thank you especially to Robert Salinas, General Manager. This is a great shop.
3/21/2019
Karen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks amazing, you guys even washed it. Super impressed
3/21/2019
Olivia T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The service was unbelievably wonderful. The employees were so generous with smiles and help I was amazed. I will advise anybody who asks where to go they have their car taken care of will be right at your shop. Jeff was incredible very helpful beyond anything that I would expect
3/21/2019
Catherine D. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the updated emails that were sent to me on the progress being made. I didn't have to question the progress because they kept me informed. The staff were very professional and attentive to my questions and concerns. Very nice customer service. Thank you for the experience. /Catherine D
3/21/2019
Katherine F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jeff was very thorough, informative and friendly. I would do business with you again!
3/21/2019
Lauren G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and helpful and the process was made very easy on me. I also appreciated the text updates, they were very helpful.
3/21/2019
Christina E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a really good experience with Pacific Elite. They were efficient and made sure they accommodated with all my needs. Vernie, the collision advisor, always went out of his way to help in handling my situation. Everyone was great in taking care of the clients.
3/21/2019
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! Excellent work on my car. I would definitely recommend Pacific Elite to family and friends. Thank you for a job well done. Lisa G
3/20/2019
Carolina P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service and repairs exceeded my expectations!
3/20/2019
Lisset C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Scott did a great job meeting all my cars needs.
Looks like a new Chevrolet Camaro
3/20/2019
Vicki M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I picked up my vehicle from the body shop today and was missing the right view mirror. It was in the shop for three weeks and in that time Kenneth the person In charge of my case never communicated with me that the mirror was not being covered by the other parties insurance. If I would had been advice prior to pick up knowing what was to be expected I would had reached out to the other parties insurance and have communicated about having the mirror replaced.
I am very disappointed the fact that the car was not completed and I wasn’t updated of what was going on. Now I came out of there with a vehicle that is missing a mirror risking to be pulled over by police.
3/20/2019
Stewart R. VERIFIED CUSTOMER
Vehicle Make : Toyota
looks beautiful! Thanks guys! Appreciate it a ton!
3/20/2019
Paul H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the great work! Appreciate you getting my car back to nearly brand new. Thanks again!