I believe I got treated above and beyond a typical repair shop. Definitely above the rest in customer service!
3/24/2019
Shadae S. VERIFIED CUSTOMER
Vehicle Make : Toyota
n/a
3/23/2019
James P. VERIFIED CUSTOMER
Vehicle Make : Honda
Used your shop many times. Glad USAA trusts you, as do I.
3/23/2019
Susan J. VERIFIED CUSTOMER
Vehicle Make : BMW
It is my opinion this is the best place for car repairs. Especially for a woman. They aim to please and take the time to explain everything. They didn’t make me feel like a dummy. I had my brand new car repaired in January after someone rear ended it. I was very pleased with both their compassion and expertise in the matter. They even worked over the weenend to fix it for me so I would have it back before the bad rainstorms were due to hit Southern California. Then in March someone rear ended the car again and I called my agent and requested this shop make the repairs. Trevor aims to please and go the extra mile to keep his clients happy. I am grateful to him for making everything right and so quickly. He even had the car waxed for me!! It looks better now than when I first bought it. My State Farm agent, Bob Garrett, originally suggested this shop because I was nervous about taking it anywhere but a BMW dealer. It was definitely the right thing to do. So thank you to Pacific Elite employees for a exceptional job well done. Again!!!
3/23/2019
Geraldine B. VERIFIED CUSTOMER
Vehicle Make : Nissan
George Baca was really helpful and knowledgeable about how my car will be repair. He was very courteous and he made sure that my rental was on time to pick me up. I had no paper work problems at all!! I am very satisfied with my car. I will definetely will return to fix my car or recommend people to Pacific Elite.
3/23/2019
Juanita B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am completely satisfied with a job well done at Pacific Elite car repair I am so grateful and thankful with the work that you performed, you went Far and Beyond the Call of Duty and I would trust you with my automobile forever...????????????
3/23/2019
Clyde W. VERIFIED CUSTOMER
Vehicle Make : Kia
Did a very good job! And made sure I was updTed the whole time. Would def go back and recommend to friends
3/23/2019
Deidre P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your employees are top-rate: extremely kind, professional, and helpful. Reuben is outstanding. His work is exquisite and his personality is delightful. Thank you for providing me with such great customer service.
3/23/2019
Jiwen Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service by Geigo Auto Damage Adjuster Robert Cangiano and Pacific Elite Collision Center Tek Ung.
3/23/2019
Pamela B. VERIFIED CUSTOMER
Vehicle Make : Honda
Proffessional, clean establishment. Polite, great body work and paint.
3/23/2019
Charito M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really liked that you texted me the steps taken to repair mu vehicle— especially when you emailed me the picture of the repairs!
Thank you for your professional service!!
3/23/2019
Monica G. VERIFIED CUSTOMER
Vehicle Make : Kia
Repairs were great, and on time. I am very satisfied with the work done by Pacific Elite Collision. The staff was great with communication and punctuality. Great work!
3/23/2019
Nina R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every single person there was so, impressively, professional. Amazing service.
3/23/2019
Jose C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’m completely satisfied,it was a great service full communication all times about the progress on my vehicle I will recommend to anyone needs servicing repair. Thanks
Pacific Elite.
Thanks Enrique zalasar.
3/23/2019
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality work. Finished in the timeframe I was told, even though additional body work was done.
3/23/2019
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very friendly, informative and responsive. Scott Marley and Lorena were great!! I would recommend Pacific Elite to anyone needing body repairs
3/22/2019
Victor G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely and great communication! I was completely satisfied with customer service and the job itself..
3/22/2019
Veronica L. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and I was pleased that it was ready on the day anticipated.
3/22/2019
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They worked hard to complete my problem in one day.