Pacific Elite was very professional and kept me updated on the repair of my vehicle. I would definitely recommend them to friends and family.
4/28/2019
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
the body work looks good. My rep Kenny was wonderful. I just noticed that the check rear lights sensor comes on when i step on the brakes. Also the chrome end pieces on the exhaust pipes qerw not replaced because the part that was sent was wrong.
4/28/2019
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much I appreciate it so much my car look great
4/28/2019
Dianna H. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service. Your service exceeded my expectations again!! Angel is great!! Thanks
4/27/2019
Eric R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jim was very helpful, he let me know what was going on every step of the way. The job was done fast and efficient. Great customer service no doubt about it. I would recommend Pacific Collision Center 100%.
4/27/2019
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No issues at all. Scott was amazing.
4/27/2019
**** J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The repair job that was done was perfect.
Thanks
4/27/2019
**** J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The repair job that was done was perfect.
Thanks
4/27/2019
Lawrence S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Cesar was excellent
4/27/2019
Adrian M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Barry professional And good job
4/27/2019
Ana L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone. From Lorena at the desk to Scott overlooking the work. The gentleman that drove me to Enterprise to rent a car and the gentleman that returned my car! Everyone without exception, was a pleasure to work with. Rick made sure I got my car delivered to me as I was stuck at home with my daughter unable to make it to the shop before closing for the weekend ... And btw... My car never looked better!
Thank you!!!
4/27/2019
Erick B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes job well done my car looks like new thank you for everything
Great service friendly service
4/27/2019
David F. VERIFIED CUSTOMER
Vehicle Make : Buick
Little things
4/27/2019
Kim D. VERIFIED CUSTOMER
Vehicle Make : Audi
Trever did an amazing job and went above and beyond to make sure I was satisfied! Thank you!
4/27/2019
Juan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Alex was very helpful and attentive. His customer service was excellent.
4/27/2019
Maria A. VERIFIED CUSTOMER
Vehicle Make : Acura
I am satisfied with Pacific Elite Downey West.... but i still hear a rattle in the back so, I’m going to call on Monday. Thank you
4/27/2019
Evelyn J. VERIFIED CUSTOMER
Vehicle Make : BMW
I’m highly satisfied with my repairs and I would recommend all my family members and friends!
4/27/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : Kia
I am always so IMPRESSED with the level of professionalism at Pacific Elite Collision. Knowing that your customers are walking in the door after experiencing an accident or some type of mishap involving there vehicles you greet them in a warm and friendly manner. Your ongoing communication during the entire repair process is very reassuring. Everything runs smoothly and there is obviously great communication among all employees. My car looks like it just came off the new car lot. Thank you from a loyal customer!!
4/27/2019
Courtney M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Overall experience was good. Updates were great and timing to get car done was reasonable. Had issues with 2 bumpers that were ordered coming in damaged which made it take 2-3 days longer than it needed too but still took less than a week to complete so that was nice. Also had them put an extra part in that I already had and they did with no problems or complaints. Would definitely use Pacific Elite again. Thanks for everything!
4/27/2019
Syvila W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Receptionist could have been a little friendlier. Maybe it was end of the day. Everyone one else acted like they wanted me to have a pleasant experience.