very polite people took care of everything that I needed. thank you
5/31/2019
CHUNG H. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
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5/31/2019
KEVIN M. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was performed in a quick manner and appears to be done well. In addition, the front desk was very helpful in handling the insurance and rental companies.
5/31/2019
Mylene G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very Satisfied, everybody was cordial ,knowledgeable, efficient . They kept me update. Excellent work on my car. I am very happy I choose Pacific Elite.
5/31/2019
Adrian M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
They were great
5/31/2019
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally satisfied! Keith was professional, communicated throughout the time my car was in the shop. In addition, he is honest and willing to the extra miles for his clients. My was done as promised. THANK YOU Keith!
5/31/2019
LESTER O. VERIFIED CUSTOMER
Vehicle Make : LEXUS
They made the experience really easy. Very professional and excellent workmanship
5/31/2019
JEANETTE M. VERIFIED CUSTOMER
Vehicle Make : BMW
Easy, fast and efficient service! The team did and excellent job!
5/31/2019
KENYA C. VERIFIED CUSTOMER
Vehicle Make : FIAT
Kenney is a professional manager who communicated clearly and kept me updated on the progress of my car. Excellent customer service.
5/31/2019
RICHARD H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everytime I called I was tended to immediately and well. I hope I don't have to go back but if I do I know I won't be disappointed.
5/31/2019
GIANFRANCO F. VERIFIED CUSTOMER
Vehicle Make : BUICK
Good, friendly service!
5/31/2019
CHAD M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I've had my vehicle repaired at this shop before and the quality of work is top notch. Vernie is great. Nobody wants to deal with getting their vehicle repaired but Vernie made the whole process go smoothly. Thanks Vernie
5/31/2019
Annabelle D. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
We have taken our vehicles there a few times about 5 and we are very satisfied with the excellent work, work completed timing and perfeisonl service, Customer service excellent especially Maria And Cesar appraiser having completed the vehicle this time in less than 2eeeks as asked.. that the super great
5/31/2019
GABRIELA A. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team members are professional and knowledgeable.
I appreciate them being able to assist by giving me peace of mind with my vehicle, and had no problem answering my questions.
5/31/2019
Thelma F. VERIFIED CUSTOMER
Vehicle Make : INFINITI
It was a wonderful experience. Very efficient
And professional. Will recommend your ship to
Friends.
5/31/2019
Leslie O. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Wanted to thank Angel for making the process of my vehicle a great experience and very helpful . As well as the lady that handled my paper work was so attentive and professional. Thanks
5/30/2019
NEAL S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Well knowledgeable. Cynthia kept me up to date on everything that was going on with my car great customer service with a smile. Vernie was all customer service he went beyond his service and made me fell at easy as my car was being taking care of. Working two jobs is not easy but I felt I could and should recommend pacific elite collision center to anyone of my customers as well as staff
5/30/2019
Ken S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nice work and appreciated all the constant follow up.
Jose was very helpful and a polite young man, very appreciative.
5/30/2019
THERESA A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Otto was very professional and polite. He explained in detail all the work that was done to my truck and asked if I had questions
or concerns. He is definitely an asset to your company. The receptionist, Erica, was also professional and polite. They executed great “Customer Service” skills. Thank you
5/30/2019
Neil J. VERIFIED CUSTOMER
Vehicle Make : BMW
I have nothing but the highest praise for Jose and the rest of the team. My car was a bit of a mess when when I handed it over — Pacific Elite fixed the cosmetic problems and, more importantly, addressed the hidden structural issues that were causing weird noises in the car. But then Jose went above and beyond usual service by remedying another defect I had not even apprised him of. Jose kept me informed throughout the repair process and answered all my questions. I would not hesitate to return to Pacific Elite ... especially if Jose is my customer representative. Thanks, Jose!