The customer service was great! Everyone was very nice and friendly. The process was very smooth and quick, less then 30 mins. Also all of the notification emails/texts are very informative which leave me at ease to know their progress/current status on my car. They gave me the best experience ever!!!!! My car is fixed, I am 100% satisfied. Thank for those who have been involved with my case. I appreciate you all! I would definitely recommend this place!
6/13/2019
Taylor T. VERIFIED CUSTOMER
Vehicle Make : HONDA
The car looked awesome. Jose was so helpful and kind
6/13/2019
HERMAN A. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, very helpful, would definitely crash to come here again
6/12/2019
DEBORAH W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The car looks great. But last I heard the total was around $1600 Then it changed to $1800. Without explanation
6/12/2019
KEVIN R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Sergio was able to locate aftermarket flares for my 29 year old truck. Mike was able to use his expertise and effort to make those flares fit perfectly. My expectations were exceeded.
6/12/2019
Rosa S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was timely and the interactions were quick and easy.
6/12/2019
BRIAN C. VERIFIED CUSTOMER
Vehicle Make : LEXUS
My car looks great. Very efficient service with updates on progress and delivered as promised. Angel was very personable and thorough on pickup showing what had been done. I will refer you to others!
6/12/2019
PEDRO G. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Like it never happened, great work.
6/12/2019
BARBARA L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They kept updated information and car was ready as stated
6/12/2019
Yifan X. VERIFIED CUSTOMER
Vehicle Make : HONDA
Took too long to finish. Promised to finish on 6/6, delayed it to 6/7 and delayed it again to 6/10. Promised to talk to Enterprise to cover my rental fee for that period but actually never did so. Had to call back and turned out to covered only for 3 days.
6/11/2019
JUAN G. VERIFIED CUSTOMER
Vehicle Make : FORD
Steve, Tony and everyone at Pacific Elite work wonders. A++++++
6/11/2019
JUAN G. VERIFIED CUSTOMER
Vehicle Make : FORD
First of all, Steve is a fantastic manager. After having my car repaired I heard some strange noises coming from the wheels; Steve and his team took care of it, no problem. Steve, Tony, and David were incredibly helpful and knowledgeable, and they have my undying gratitude. I will continue to support Pacific Elite and will always trust in them should I have any issues with my vehicles.
6/11/2019
TONY CARLTON. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I was welcomed and walked through the repair process by a great staff. Your office staff was always courteous & your inspectors were well informed. I was well taken care of.
6/11/2019
Donald G. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Pacific Elite is the ,sh": (good things).
Thank you so much I'm a happy camper.
****) excellent communication they kept me in the loop all the time from their simple but effective emails to direct communication via phone call one that was a big change. Always friendly from my input or questions even when I was probably annoying.
Completion time was within the estimated time frame.
As for the completed work very clean paint match well fit and finished top notch my truck was even shining when I picked it up 6 stars to y'all.
I will and I do highly recommend thanks guys Don green
6/11/2019
Alexander A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was very pleasant to work with and they
did a great job on my car.
6/11/2019
James P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good shop
6/11/2019
TROY Y. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent customer service from beginning to end . Thank you.
6/10/2019
JAMES S. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job the best ever!!!!
6/9/2019
Ada H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you!!
6/8/2019
MANUEL R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
The consistent line of communication was appreciated.