Pacific Elite Collision Centers

I’m a totally happy replete customer. Service was way beyond my expectations. Will continue to use and recommend their services

Edgar is the absolute best! He gave me a great estimate and my car was done a day early! ThAnk you!!!!

Angel was very professional and helpful. Thanks!

Great Customer Service. All details of repair and restoration explained in detail. Return of repaired vehicle returned on schedule as promised.

Unfortunately I was not 100%. The car was not aligned/balanced. When I took it in for routine maintenance the day after I took delivery of the car the dealership informed me that it needed to be aligned and balanced. The customer service was good, I think it has much room for improvement. But it was fine. The car was ok not how I thought it would come back but ok.

Communication on updates was great and the work done was perfect. Armando updated me of things that is happening in my car.

Your team did a great job and the dropoff, pickup, and communication throughout was first-rate. Thanks!

Kept me updated, nice to work with, did a good job on the repair on a timely manner!

I got a bid from another shop, at the behest of the person who hit me. Even though they were a bit cheaper, I still insisted you were my shop of choice. That should say it all about my level of satisfaction.

Great staff and excellent work!

Thank you the quick and good work. You keep me informed through the whole process.

Whenever we have needed collision repair our go to place has always been Pacific Collision now Pacific Elite always professional and great customer service and work thank you! And the gentleman assigned to us Auto i believe his name was very professional and pleasant to work with

5 stars costumer service????????????from the front desk girl, to the interprise car rental girl, to Ruben.. great personality, great costumer service I will tell friends and family about you guys... Thank you for the great experience!!

THANK YOU FOR MAKING MY CAR LOOK BRAND NEW AGAIN .

Our car had damage on driver rear area. They fixed it up like brand new. Wonderful friendly people. Nice office area. They washed and cleaned inside the car. I had used their texting notification system and was up to date as car was being fixed. I would use them again and recommend.

Gabby, Cole, David and personal of Pacific elite collision.,efficient and professional people. If anyone needs a well done job to repair fix their auto this is the place to go. I'm talking body work pain etc thank you guys. My Acura looks great. Attn Rigo.

After trying to pick up my car a 2nd time I continue to find things incomplete in the car. It is frustrating. I even called a few days after the car was originally dropped off, I spoke to Dan and mentioned that the front right tire had a deep cut in it. Dan said he would take a look at it. When I went to get the car the first time, the tire had been cleaned and sprayed to make it look good but still had the deep cut in it. The tow ring was also missing. They took care of those items before I went back the 2nd time, but within a minute of inspecting the car on my own, I found where there was overspray on some plastic parts and an area on the right side Morrow where they forgot to paint at all. Then I found where the new bumper was attached on the front left side, that the clear coat on the front left fender was damaged and beginning to peel. The bumper on the front left also had an area along the joint where it was not painted well either. Please have someone who what to look for go over the car before calling me back. Dan has told me several times that “the production manager” will have to look it over and take care of these issues. Maybe another production manager should check the work of the first one. I am not a professional and I am finding these issues within a minute or two. I am now wondering what I am not finding or being told. Thanks PAUL A

There are 7 paint splatters on the inside rear bumper not near the area where the quarter panel was located. Also, the trim piece inside the vehicle is now stretched out and does not fit properly nor does it look good.

Awesome job done to my vehicle. The quickness and speediness was great. The staff was professional knowledgeable and kind. They always answered all my questions and were very helpful. Definitely recommend this shop to family and friends

My optima looks great! Thank you.