Good customer service
Reliable timeline
Good communication
Good quality work
6/25/2019
CLAUDIA G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very responsive and helpful staff. They did not let the customer wait for long. They gave updates regarfdibg status of the estimate and the progress on the repairs on the vehicle. They also arranged for the rental car pick-up from their facility. Office and waiting area is clean and tidy.
6/25/2019
WINSTON W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good work ???? !!!!
6/24/2019
RICHARD B. VERIFIED CUSTOMER
Vehicle Make : LEXUS
We’ve used your services before and were happy with your work both times.
6/24/2019
ANITA B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everything was satisfactory. Ease of just dropping of my car for repairs, text messaging on updates, Victor at the front desk very sweet; Elmer my adviser very courteous took his time to explain everything. I arrived with just a few minutes to spare before closing, everyone in the office still had a smile on there face willing to help. I was there on Thursday evening6-20-19. Thank You.
6/24/2019
CHRISTOPHER G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I appreciate being kept informed of the progress and the helpfulness if the employees. The work looks good, but I wish the little painted over scratch next to the replaced bumper could have been cleaned up to match the new paint. Only thing that could have been better. Otherwise, great job!
6/24/2019
Barry S. VERIFIED CUSTOMER
Vehicle Make : FORD
Second time there, both times the same great service and communication.
6/24/2019
KENISHA G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great job. Very happy with my car.
6/23/2019
ANA R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for fixing my car...Alex was always there keeping me informed with all updates.
6/23/2019
Jillisa E. VERIFIED CUSTOMER
Vehicle Make : Honda
Pacific Elite employees were very professional from start to finish. I appreciated them making this a pleasant experience.
6/23/2019
DAVID H. VERIFIED CUSTOMER
Vehicle Make : HONDA
The office employees are super heroes Ofelia and Ulysses and their co-workers. They are gracious, friendly, and committed to customer satisfaction. My 10 year old Honda Accord looks like new.
6/23/2019
DAVID L. VERIFIED CUSTOMER
Vehicle Make : HUMMER
I drove less than **** block and check engine light and electrical issues began to happen when I never had an electrical issue with my car when I brought it in.
There’s likely a short from the installation of the front end and/or high water pressure was used to power wash the car down to cause a short.
I brought the car back within 10min of taking it back and had to call Uber to bring me home.
6/23/2019
DENNIS P. VERIFIED CUSTOMER
Vehicle Make : DODGE
My Dodge looks like new. Took a little longer than I hoped, but Dan and the crew did a good job.
6/22/2019
JUSTIN E. VERIFIED CUSTOMER
Vehicle Make : SUBARU
My experience with Pacific Elite was very enjoyable. Everyone was very friendly and helpful. There was never a long wait time to be helped. I would like to especially thank Ceasar for taking care of me and my car. Everything turned out great.
6/22/2019
CONCEPCION G. VERIFIED CUSTOMER
Vehicle Make : Ford
Otto was extremely informative and amazing attention to detail throughout the entire process of my vehicles repair.
6/22/2019
Ann J. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
We are not happy with the color match. After looking at it in better light it seems like two very different colors and is very noticeable!
6/22/2019
Roberto E. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Excellent, top notch service from Nicholas Doud and his crew.
If I ever need collision repair again I wont hesitate for a second to go back to Pacific Elite.
Thank you!
6/22/2019
Esperanza H. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a good job thank so much
6/22/2019
JACQUES M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very professional staff. Consistent text updates. I’d recommend this place to friends.
6/22/2019
CHERYL K. VERIFIED CUSTOMER
Vehicle Make : HONDA
The team at Pacific elite was very communicative and I very much appreciated the updates! Keith was especially great! My car looks like new.