Thank you for your great service. Norm was outstanding! I cannot thank all of you enough for the quality work that was performed by your organization. Thank you so very much!
8/20/2014
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job on my car.
8/20/2014
Hend K. VERIFIED CUSTOMER
Vehicle Make : Honda
Richard was super friendly and made sure my car was well taken care of.
8/19/2014
Sonia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
No additional comment, means thumbs up for them..110% satisfied...and highly recommended..
Thanks!
8/17/2014
Luis R. VERIFIED CUSTOMER
Vehicle Make : Honda
When I dropped off my car to be repaired everyone was helpful, and more than happy to help and answer my questions; it felt like handing my keys over to a relative. Even my over the phone conversations were great.
The day came to pick up my car, I arrive to the front desk and speak to a clerk who looks like he doesn't want to be there, I don't recall hearing a greeting, and every task seemed so arduous. It was a small hiccup, in the otherwise fantastic service. Will definitely recommend to my friends and family.
Thank you for the work.
8/16/2014
Hood.robert Hood,andrea. VERIFIED CUSTOMER
Vehicle Make : Subaru
I enjoyed the text updates and customer service.
8/16/2014
Menina G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
This was the BEST EXPERIENCE I have ever had with an autobody shop! Amazing customer service and I loved all of the text updates and personal calls!
8/16/2014
Richard L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Happy with speed to completion and glad thar manager agreed to fix small problem I have. Never experienced such professional treatment when dealing with a body shop. Thank you again and will be seeing you next week to finish job.
8/16/2014
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Honda
Vernie was very attentive and very polite. I really appreciate the follow up calls and texts. That is a very nice touch. Give vernie a raise Mr. Cuu
8/16/2014
Vicente R. VERIFIED CUSTOMER
Vehicle Make : Ford
It was fast and they do great job thanks guys!!!!
8/16/2014
Deochand R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great I was very satisfied with my the service
8/15/2014
Collin H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent
8/15/2014
Greta H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The email alerts system could use some fine tuning. I recorded an email on 8/13 letting me know that my car was on track to be finished on 8/15 at 5pm. An hour later I received a call saying my car would be ready that day (8/13). I did not pick up my car until the following morning. About 5 minutes after I picked up my car I received another email stating that my car was almost finished.
I am completely satisfied with the work that was done and happy that it was ahead of schedule, but the email system is a little off.
8/15/2014
Kenisha O. VERIFIED CUSTOMER
Vehicle Make : Acura
Cone Collision was fast, efficient, and professional. I enjoyed my experience.
8/15/2014
Anna W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not exactly happy with the communication about the due date of my car. I was not contacted by anyone to let me know the car was not going to be ready on the date promised. I had to call myself to make sure it was going to be ready so i could arrange a ride to the shop. If something changes a customer should be aware before the date comes and goes.
8/15/2014
Mark S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for getting it done ahead of schedule.
8/15/2014
Ok S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did very fast & good job. Thank you...
8/14/2014
Louise E. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and work. Everyone was helpful, friendly, thorough and professional. The car looks great. Many thanks to everyone!
8/14/2014
Douglas G. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are the most thorough and professional shop I've ever had the pleasure of being serviced by.
8/13/2014
Sharlene G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Marissa Ramirez has excellent customer service skills! Thank you.