Thanks for everything. The car looks great, and everyone was involved in helping get it done! Thanks Kelly, thanks Rob, and thanks to the crew for gettin' er done!
12/6/2014
Tim C. VERIFIED CUSTOMER
Vehicle Make : Saturn
Saul was professional, courteous & helpful. I'm very happy with my experience.
12/6/2014
Jessy L. VERIFIED CUSTOMER
Vehicle Make : Audi
Vernie took extra measure to make sure the job was done right!
12/5/2014
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Honda
I have one small complaint. I was told that I would be kept informed about the whole process and I wasn't at 1st. I had to call to see how my car was doing because I hadn't heard anything, I was then told that it took 4 days for the appraiser to come out and look at my car. I was told the Enterprise rent a car would be kept apprised of the status of my car and they called me to ask when I would be bringing the car back because they hadn't heard from me. Turned out my car was ready that day. I'm not sure what happened with these two incidents but i'm very happy with the work and the information I received after calling to inquire about my car.
12/5/2014
Amy L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very efficient . Everyone who works there is very nice. Tim kept me updated and was very professional. I would recommend them to anyone.
12/5/2014
Rosemary H. VERIFIED CUSTOMER
Vehicle Make : Honda
They were all personable, always kept me updated. I would recommend them to everyone. They are very professional.
12/4/2014
Courtney M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone at pacific elite was extremely accommodating, especially Saul. When the repairs went a few days over schedule, it complicated my ability to pick up the vehicle; at the time it was set to be completed on Saturday afternoon, I would have been at work, and the shop would be closed by the time I got out of work. To ensure I'd have my car in time to pick up my family coming in to town on Sunday morning, Saul arranged to have someone stay later Friday night so my car would be ready early the next morning instead of mid day, so I could pick it up before I went to work. He was even willing to stay late himself on Saturday if it was not done to allow me to pick it up after work when they would normally be closed. My car was returned in beautiful condition, and overall everyone just went above and beyond to truly make me feel like I was taken care of. I have zero complaints about the service and people at pacific elite and am beyond pleased with my decision to get my car fixed with them. Thanks guys!
Courtney M
12/4/2014
Angelina P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went well. Your Associate Richard was very helpful and professional
12/4/2014
Jackie S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for your professional staff
12/4/2014
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beginning to end, information was clear and progress updates helped
12/4/2014
Aaron B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great as usual.
12/3/2014
Diego T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Extremely Glad To have been helped by Pacific Elite Collision with My vehicle coverage, there for I am thankful for the support I was given. Thank you once Again
12/3/2014
Chuck/ Nayla. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you !
12/3/2014
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice employees. ....
12/3/2014
Alex G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
As expected, they did a great job.
12/2/2014
Hector G. VERIFIED CUSTOMER
Vehicle Make : Honda
great job! I have recommended you guys to friends and family.
12/1/2014
Barry H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Just also realized radio doesn't work, or hands free. Unbelievable.
11/30/2014
Anthony M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You were fast and quick. Thank you for working with me through the holiday weekend.