Excellent Explanation of the process and clear expectations! Communication about what was happening with my vehicle was great!
12/13/2014
Beatriz S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your employees were very courteous and helpful. They kept me informed of the progress of my car repair. I would definitely recommend your place of business to friends and family.
12/13/2014
Maria D.. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really happy with you service
12/12/2014
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire staff was wonderful. They even let me know of some work that Diamond Honda Dealership did on my 2015 Honda Fit's front bumper, in how it was some shady work done on my car. Pacific Elite personal were able to tell me that Gluing a bumper and putting duct tape is not the kind of work they would ever do. I am very great full for their hard work and the ethics they uphold in the company. I have been there twice for work to be done with my car in a month span and have been happy to continue to go there for the work. They are efficient and communicate well with me in time frame and the work that needs to be done. I also loved the fact that they said that when my car is put back the right way from the dealership that I am more then welcome to have there team take a look at it to make sure the company doesn't screw me over a 4th time. I couldn't be any happier with the company Pacific Elite Collision. I also love that they provide donuts and coffee! :)
12/12/2014
Nicholas/sandra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Most professional collision repair shop on the planet! You truly wow-ed us.
12/12/2014
Margarita S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you all of you for repairing are car you guys are awesome....
12/12/2014
Courtney C. VERIFIED CUSTOMER
Vehicle Make : Acura
Pacific Elite Collision is the only place my family takes our cars to when they need collision and paint repair. Literally. We'll be customers for life! They're super professional and overly courteous.
12/12/2014
Matthew S. VERIFIED CUSTOMER
Vehicle Make : GMC
Outstanding service. Saul was extremely polite and helpful and my car looks brand new.
12/11/2014
Warren E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Though the repairs to a door panel were curiously overlooked upon initial delivery of the "finished: repair, your friendly staff owned up to the problem and solved it professionally and promptly. The experience was positive overall and I would not hesitate to recommend Pacific Elite to others in need of automotive body work.
12/11/2014
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Steve was super helpful and friendly, as was the rest if the staff I encountered. Seriously, these guys took care of me and made the whole process a lot easier. I'll be less worried the next time an accident happens knowing this company is around.
12/11/2014
Dwayne T. VERIFIED CUSTOMER
Vehicle Make : Honda
I was disappointed in the final finish of the clear coat on the car.. After being called to pick up the completed car, I refused to pick the car up due to the clear coat having an unacceptable finish. I did specifically notice and point out how bad the bumpers orange peel was. I was pleased the next day when the shop called to assure me that it would be resolved and that my insurance agreed to cover the rental for the extra days. The bumpers finish does seem better than before and was at least acceptable.. The hood, while better than the bumper had been, is still not finished properly. The blotchy irregularities are obvious now that I have seen it in the sun. Unsatisfactory.
12/11/2014
Lorraine N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very considerate and helpful!
I really appreciated the text notifications.
12/11/2014
Mardiros M. VERIFIED CUSTOMER
Vehicle Make : BMW
Jim was amazing, he fallowed through on my car with specific details,
Called me back, promptly on any issues, and made my experience very comfortable and I trusted him with everything that he did for my car.
My car looked perfect when I saw him, I will recomand this location to anyone that I know needs body repair for there car. I give Jim 10 for service and a 10 for his amazing personality and understanding my needs for my car.
12/11/2014
Ai W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Al,
He is best service rep I have ever meet. He helped me with all my questions and concerns. You guys are great.
12/10/2014
Tim T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I thought the workmanship and quality of the finished product were showroom!
12/10/2014
Steven K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I laughed; I cried. It moved me.
12/9/2014
Jason F. VERIFIED CUSTOMER
Vehicle Make : Acura
Anna was right the process was quick and painless
12/9/2014
Cathrynn F. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very helpful and the work was well done.