Saul was great with the insurance and communication with us. Great job with a short timeline. We couldn't be happier. Our Dodge looks better than when it was new. This is the second time we have used this shop and it is the best.
12/20/2014
Mary K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome customer service, good communication thru the process, receptionist extremely knowledgable and helpful, and car returned immaculate! I was also shocked at the reasonable cost for the repairs.
12/20/2014
Blanca L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gracias, quede muy satisfecha con el trabajo
Que hicieron en mi coche.
12/19/2014
Irene M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
12/19/2014
Ramirez S. VERIFIED CUSTOMER
Vehicle Make : Scion
They did an awesome job kept me informed with my repair and even washed and vacuumed my car looked like new
12/19/2014
Josephine C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I cannot believe the awesome repair job done to my beloved car! I cannot speak more highly on your customer service- so professional and courteous. Tim and Michelle exceeded my expectations: you both listened to my questions and had an answer for everything! You both took great care of me in making sure I understood the process and the expected time of completion. Michelle - thank you so much for making sure I got to and from the car rental agency! You both made me feel like a VIP. I also want to thank you for the car updates that were texted to me! I can't express my thanks enough!!!!
12/19/2014
Susan G. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very pleased with the communication, prompt, courteous, service, and quality of work I received
12/19/2014
Kin N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the professional courtesy and the workman ship for the repair service.
12/19/2014
Chi Kwong. VERIFIED CUSTOMER
Vehicle Make : Mazda
parking space
12/18/2014
Ligia J. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you to every body from Pacific Elite Collision for their professionalism and an excellent customer services.
12/18/2014
Alicia O. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent quality of work (cant even tell something was damaged!), friendly and helpful staff, car was clean when I picked up. Overall, very positive experience.
12/18/2014
Cindy W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks for all the updates. I will recommend
you to whomever needs body work.
Thanks again
12/18/2014
Julia J. VERIFIED CUSTOMER
Vehicle Make : Jeep
I'm a repeat customer. Your shop does a great job. Raul especially was really professional and helpful. Thanks so much.
12/18/2014
Lourees R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service and great communication
12/18/2014
Irene N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your person called me on Thursday and said my auto might be ready on Friday the 12th, but said she would call back after her meeting. Well, she never called, so I called, then they told me it would ready Monday, so I said I just wait until Tuesday, the day they gave me when I took my in and then I still had to wait. And a part that says "LEXUS" across the was not on my. My point is if you say you going to call back, do it, don't leave people hanging.
12/17/2014
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Getting notification by email that my car was ready, I turned in my rental car and got dropped off only to be told when I got there that it WASN'T ready. You salvaged it all by taking me to work and picking me up and bringing me back when it was ready. But you raised my stress level and wasted some of my time. You do great work, but you have to get your computer systems fixed or people who check that Complete box need a little more training. No need to call me.
12/17/2014
Cathleen W. VERIFIED CUSTOMER
Vehicle Make : BMW
Well done, every step of the way. Edgar was great.
12/15/2014
Anil S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was wonderful professional experience Also, many thanks to Geico, so professional and accomadativeI will be thinking of personal business
12/15/2014
Gerson E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service. Friendly staff. Great quality. Car was done when promised and lifetime warranty for as long as I own the vehicle. Can't beat that. Updated frequently and they don't mind u checking up every now and then.
12/14/2014
Harold G. VERIFIED CUSTOMER
Vehicle Make : Volvo
One small dent overlooked in error. It will be handled by Alliance in good faith. All other is great. Hg