I have unfortunately (not because of you) had to use you because of accidents that have happened to me with two of my cars. This time however was no body damage yet I was taken care of from beginning to end. Ralph was helpful and communicative also responded in a timely manner. two thumbs up/five stars.
1/1/2015
Rocio G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Overall good experience and Alex was very helpful and nice! Thanks, Brian
1/1/2015
Elia C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Richard **** was amazing. He was very helpful my mom usually handles are car accidents but this was my first car and decided to take care of it myself he made the experience very easy and made the process flow. He also said I could get my car washed anytime I want there that part was amazing. Going to get good reviews on yelp.
12/31/2014
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Ford
Car won't start and the wheel was the wrong color. I have textured rims. Not flat black.
12/30/2014
Chris G. VERIFIED CUSTOMER
Vehicle Make : Lexus
My Wife and I are very satisfied with the quality of service by the team at Pacific Elite, West Covina. No doubt under the misfortune of an auto collision, you want a courteous, competent, service staff to help you through which we received from Pacific Elite. We are returning customers because we trust their service. Thank you again, The Guerrero's
12/28/2014
Benito R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys were great. Very professional and your staff was very kind. Thank You All. Benito
12/27/2014
Arturo C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with their service
12/27/2014
Angel G. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for such a great job to Avery one.
12/27/2014
Larry L. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great service, Great job! More than satisfied.
12/27/2014
Rebecca S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone at the shop was GREAT and the job was completed quickly, but once I got my car home, I noticed some damage to the paint that I'm not too happy about! I'm planning to call the shop on Friday to talk to them about it.
12/25/2014
Richard L. VERIFIED CUSTOMER
Vehicle Make : Honda
The paint over the body damage looked as though it had just come out of the showroom. I haven't looked at the repaired mirror closely. The cursory look is satisfactory...there appears to be a demarcation line running vertically on the left side of the mirror. Tomorrow, I will clean it thoroughly to see if it is a streak left after cleaning. I have used your services before and, as before, am very pleased with the visual appearance.
12/25/2014
Alexis S. VERIFIED CUSTOMER
Vehicle Make : Ford
Steve in El Segundo was great. Very helpful. The car was ready a day earlier than promised. I was picked up from Enterprise and into a rental car in no time. They emailed and texted me an estimate.
12/24/2014
Mauricio P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I really satisfied with Pacific Collision because they care about the customers and take good of business. I've been using Pacific Collision 3 times already through out my insurance company . The personal are so kindly and professional . They have a good reputation and I will recommend them to my family and friends. I'm so glad that I chose Pacific .Collision as my shop for my repairs.
12/24/2014
Gail J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks perfect the job was done quick and effiencently everyone at the repair shop are nice and friendly it was a pleasure to have my car repaired there
12/24/2014
Bryna O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff are friendly and patient. It's a busy time but they are all smiles and made sure you are taken care of. The repair was very nicely done. No trace of damage. I hope that I will never have an accident, but don't mind having Pacific Elite doing the repair again. The most UN stressful accident i've had.
12/23/2014
Douglas L. VERIFIED CUSTOMER
Vehicle Make : Nissan
All went to plan. Good Job.
12/22/2014
Teresa Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve Baldwin did a great job from the start to finish... I will definitely use your company again if need be..... the work that was done on the car was great.... like the damage was never done to the car in the first place.... just what I was looking for in a auto repair shop.... THANKS!!!!
12/22/2014
Carrie P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people, great service, convenient location and car rental on premises.
12/21/2014
Juan Carlos. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great people and fast service
12/20/2014
Latanya C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I have used your service a while back and I also was given excellent service and I am just as pleased this time. Thanks so much
La Tanya Collins