Everyone had outstanding customer service and I really appreciated being constantly updated on the progress of the repairs on my car. I will definitely recommend you guys to everyone I know! Thank you so much for everything!
3/2/2015
Samuel O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs were fine but did not finish scratches on the door handles as suggested by Al. but the repairs that were part of the original claim were fine. If you are not going to do additional work or slight repairs your representatives should not offer them.
Sam Olivito
3/1/2015
Judi/katelyn R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional
Communication is a major plus
Courteous staff
Excellent repair work
Highly recommended
3/1/2015
Tomeka D. VERIFIED CUSTOMER
Vehicle Make : BMW
I give Pacific Elite at 10! For outstanding customer service My agent Peter was outstanding and made me very pleased !
2/28/2015
Dominic D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Henry, Tek, and the front desk ladies were courteous and professional. They made it very welcoming and I was comfortable leaving my car there. They did a fantastic job with the repairs and it was completed quickly. I loved the texts that came every day.
2/28/2015
John J. VERIFIED CUSTOMER
Vehicle Make : Honda
i am 100% satisfied with the overall experience with your company. from the clean office to the welcoming staff to mike (****) answering all my questions and assuring me of the work that will be done. the daily txt messages and calls from mike kept me informed and at ease that my car was in good hands. like i told mike today, the kind of service i received from pacific elite is somewhat rare nowadays. i will definitely spread the word around. thank you for the great service!
2/28/2015
Ana H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent
2/28/2015
Emanuela B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Personels very Professional, efficient and helpful
2/28/2015
Raed A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you
2/28/2015
Shiloh M. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional and kept me in the loop at all times. Thank you!
2/28/2015
James C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very satisfied, Hector Llamas was extremely helpful and professional. I like the fact that he called me about a concern about my trunk. Because he called me meant that he really cared about his job and his customers. I felt that his quote was fair and honest. I would definitely recommend cone collision to all friends and family. A work and service.
2/27/2015
Ian R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Did a great job on my car, fast turnaround. Communication on my car could have been better. But in the end not a big deal. The text messages are kind of pointless. Thanks
2/27/2015
Susan C. VERIFIED CUSTOMER
Vehicle Make : Acura
Professional and courteous
2/27/2015
Maricela J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great staff, friendly and professional.
2/27/2015
Nannette M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional and nice. Could not ask 4 more!!
2/27/2015
Randolph E. VERIFIED CUSTOMER
Vehicle Make : Honda
None
2/27/2015
Mervin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for take care of my car job well done.
2/26/2015
Seth M. VERIFIED CUSTOMER
Vehicle Make : Ford
Ed gave great customer service. He gave me timely updates and provided a great customer experience that I appreciate and won't forget.
Thank you,
Seth
2/26/2015
Mary Y. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were doned great... very courteous, caring and polite employees.
2/26/2015
Leobardo E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service and prompt responses. Saul Flores was professional and helpful.