Service above and beyond expectations, The car was delivered in a timely manner and when I did receive it, it was washed, clean, shiny and 100% operational. Better than when I dropped it off. The employees were all service oriented and so friendly and helpful. Seven stars out of five possible without a doubt.
3/7/2015
Oscar L.. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you your service was perfect just like i was told thanks again
3/7/2015
Elaine L. VERIFIED CUSTOMER
Vehicle Make : Honda
Dear Karen, John and Jeff!
Thank you for all your help!!!
Sincerely,
Elaine L
3/7/2015
Lisa S. VERIFIED CUSTOMER
Vehicle Make : BMW
Exceptional customer service from the front desk to the techs; quality of work and speed were also fantastic. The follow up and communication exceeded my hopes. I'm a customer for life!!
3/7/2015
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Employees were friendly and very helpful. Car was fixed really good. Kept me updated on the repairs.
3/7/2015
Melanie C. VERIFIED CUSTOMER
Vehicle Make : Acura
Staff were very friendly and helpful!
3/7/2015
Conrad /. VERIFIED CUSTOMER
Vehicle Make : Honda
The estimator kept us informed and was always professional. I would highly recommend this shop to family & friends.
3/7/2015
Sommar B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Wonderful staff & excellent service! Jeff was thorough and kept me updated throughout the repair process. Karen was very helpful and promptly responded to my questions. Great work, I would recommend this shop to my friends, family, and clients! Thank you Pacific Elite!
3/6/2015
Andy F. VERIFIED CUSTOMER
Vehicle Make : BMW
good quality,on time,fair price...
ENOUGH SAID!
3/6/2015
Margarita C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the quality of the work as well as the customer service I received from Angel . He went above and beyond to make sure my car was ready when I expected it. Kept me informed of progress. A great experience !
3/6/2015
Jonathan J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Simple and easy process. No hassle. I hope next guy that hits me also has geico and they send me to this same body shop. U guys are awesome! Thank u guys!
3/5/2015
Tomas G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs on the Jeep came out great , one flaw was the Jeep was not done on time
3/5/2015
Yolanda M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Staff was great! and very nice. Thank you! so much for making this experience easier and always keeping me updated step by step.Thank you for all your help.
3/5/2015
Aliyah D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I noticed that my turn signals now blink at twice the normal rate and a trouble message displays on my dashboard, prompting me to check the turn signals.
3/5/2015
Holly B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service.
3/5/2015
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I liked all the people and the service but a few things did not come out well.
I was told the pearl paint would not match perfect but it looks a lot further off than I would have hoped for.
Also, someone forgot to put on the "3" emblem after the word "Mazda" in the lower left hand corner.
My windshield now has a crack in it. It was not there before. I did not notice it until I had been on the freeway about 20 miles. It is possible it happened when I left but I got right on the 405 a little after 8:00. It does not seem likely I was ever going fast enough for something to crack it and I don't remember hearing anything.
3/4/2015
Mike C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your repair of my truck was wonderful and all the employees at Pacific Elite Collision Center were professional and courteous. This made for a very good experience in dealing with the situation of repairing my truck. A special thanks to Edward for the expediting the time required for the repair.
Thank you
3/3/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Individual I worked with from elite always kept me well informed
3/3/2015
Marilyn P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I have a paint ripple that they will be repairing, I have to wait 3 weeks for that. My car is still making a noise (accident related) and I keep being told that they are checking with my insurance but I haven't heard from them. I have to keep calling to get the status on that.