Thank you for a good experience. Everyone was nice and helpful. The repairs were completed very quickly and the final cost was below the estimate. I also really appreciated being picked up to retrieve my car.
7/11/2019
Kyung K. VERIFIED CUSTOMER
Vehicle Make : FORD
Fast, friendly, and willing to do what it takes to satisfy the customer.
7/11/2019
DANIEL S. VERIFIED CUSTOMER
Vehicle Make : FORD
HI, Mr Elmer was very helpful and honest through the whole process. I’m so glad to be in my FX4 again “ It looks like show room condition. Thank you pacific Elite
DANIEL S
7/11/2019
F. RAUL. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone in the office were very helpful and courteous. Our car looks great we are very satisfied with the work.
7/11/2019
MICHAEL R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The work was good but it took all day. It was supposed to take around 4 hrs& it took 8 hrs. Other wise the service was great !
7/11/2019
ZOE B. VERIFIED CUSTOMER
Vehicle Make : FORD
I came back to Pacific Elite because of the experience I had with them a couple years ago. The customer service is 5 star from the day you drop your vehicle off to when it gets picked up. There’s thorough communication about the status of the repairs through the whole process. The quality of the repair was top notch and they even detailed my car before I drove off. It’s difficult to find companies that you can trust but I have certainly found that with pacific elite. I’m still very impressed and can guarantee that pacific elite will continue to have my business.
7/11/2019
AMBER S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Fast and efficient!
7/10/2019
JENNIFER S. VERIFIED CUSTOMER
Vehicle Make : HONDA
I loved the updates via text and the ease of getting a rental car to and from. I’m completely and totally satisfied with the outstanding service I received! Thanks so much!
7/10/2019
Kelly C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Car looks great, thank you!
7/10/2019
Teresa M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great service.Fast and friendly
7/10/2019
JOE SALVADOR. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Alex did a really great job explaining everything and dealing with the problem didn’t need to ask further questions cause I feel like he explain everything down to the point I would really recommend pacific elite to others cause I was extremely satisfied.
7/10/2019
Suzan A. VERIFIED CUSTOMER
Vehicle Make : FORD
Customer service here is always great. You can tell that the company culture is dedicated to customer satisfaction! The work is also very top notch. Thx again!
7/10/2019
ANATOL B. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great people! Great work. Thank you!
7/9/2019
ANDREA B. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything went well and the service was completed as scheduled. I was updated and informed throughout the experience. My repairs were done very well and overall great service.
7/9/2019
Hector R. VERIFIED CUSTOMER
Vehicle Make : HONDA
While I was very satisfied with the experience, there were a couple of things missing when I retrieved my car:
****)LA GALAXY magnets (2)
2)A small Swarovski crystal **** that was hanging from my rear view mirror.
Lastly, the rear view camera that was replaced was installed so deep it looks like I’m in a tunnel when reversing.
7/9/2019
MARLENE T. VERIFIED CUSTOMER
Vehicle Make : ACURA
Very personable team. Made the experience a smooth one. Thanks
7/9/2019
WINIFRED K. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was very satisfied with the customer service and the fact that they took their time to send updates on the repair.
7/9/2019
MARTA G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service! Thank you
7/9/2019
Annisa Jaimie. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Alex did an amazing job keeping me updated with what was going on with my car. They did such an amazing job that I even got it back sooner than what I was expecting. I would definitely recommend people to take their cars here because they'll be highly satisfied.