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Real Reviews from VERIFIED CUSTOMERS
Arthur S. VERIFIED CUSTOMER
Vehicle Make : Nissan
the lady in the office who took my payment was outstanding and deserves a raise.
4/25/2015
Suresh L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service by mike @ the body shop. Thank you
4/25/2015
Hazel Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
This was the second time I had the pleasure of using your business and both times I was completely satisfied, the most reassuring and positive things that I liked the most is that they contacted me everyday by text to let me know that the finishing time was still on target and in fact they finished a whole day earlier then had been anticipated. Great job to all that were involved in getting my Mazda back to me in great condition!!
4/25/2015
Luis R. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great experience. The employees were helpful and explained everything thoroughly. They were quick to return my car and did a wonderful job! I am very pleased.
4/25/2015
Tyler U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was a pleasure to work with. AL and Nohemi were friendly and provided great customer service. And my car came out looking out wonderful! Thank you guys!
4/25/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Not only the highest quality workmanship, but also managed precisely. Bob
4/24/2015
Roxanna L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
4/24/2015
Steven M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The paint didn't match the rest of the car that was repaired
4/24/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service with a quick turn around and daily text updates.
4/24/2015
Leon D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was our fourth time that we brought our vehicle to Pacific Elite. We would return if the need should arise. We have repeatedly benn completely satisfied with the service from beginning to end. We have always been treated very well. We appreciate the timely adviories by email or phone. The workmanship is top-notich. Thank you so much. I miss Bran!
4/23/2015
Beverly S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with our car thank you
4/23/2015
Dana E. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was courteous and patient. Ed answered all my questions, kept me informed on status, costs and estimated completion dates. Truly professional and customer focused.
4/22/2015
Brie K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great team and efficient service.
4/22/2015
Anita B. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the timeliness of the repair, and the complimentary car wash is an added bonus.
4/21/2015
Walter K. VERIFIED CUSTOMER
Vehicle Make : Lexus
great job
4/21/2015
Michael N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This was our 2nd with your company and we got the same great service and wonderful costemour service .
4/19/2015
Lenore A.. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the frequent communication. Keep it up.
4/19/2015
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Staff was very courteous and very professional. Keep me updated. I have told all my family and friends. And recommended that they go to Elite for repairs if ever needed on their car.
4/18/2015
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Scion
Excellent repair and match to stock car appearance, as well as communication and updates along the way
4/18/2015
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your front desk representatives seemed to have a short temper even though I was never told on the phone that you guys don't accept personal checks as an acceptable form of payment, or that I could even directly bring in the check that the insurrance company had sent me. I was also suggested to come in the next day with a different form of payment, so to miss an additional day of work because you guys only open from 8-12, even though I came into the store with car-rental driver; which should have be an obvious suggestion that I didn't have any type of transportation. It was not until someone with more professionalism kindly offered to take me to my bank, she really went out of her way to help me out. The first receptionist was not professional at all. Yes I may have been a bit more on the edge, but what else do you expect from someone who had gotten rear ended at a red light, had to be in a less than expected rental for 12 days and had to miss a couple hours of work to pick up his vehicle?
4/18/2015