Liz and the staff at Pacific Elite took very good care of us and our Lexus. They are professional, friendly, and helpful. It was a pleasure doing business with them.
5/15/2015
Kinsley M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, fast and friendly.
5/15/2015
Maria C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am 110% happy and satisfied!!!
I thank God,AAA,and Pacific Elite for everything. My car looks like new and the work and service was superb!!
Thank u Stephanie for always keeping me posted about my car. ?
5/15/2015
Jesus M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and courteous professionals
5/15/2015
Susan H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not satisfied with work waiting to talk to someone about replacing trim that is not acceptable
Car was not ready when promised waited for car to be washed that wasn't even a good job
Need to get a quality control system
Very sloppy work
5/15/2015
Pamela S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything was handled in a professional and timely manner.
5/15/2015
Mayra R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything was wonderful. I appreciated the constant communication via texts. Thank you!
5/15/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
They handled everything professionally from start to finish. Kept me updated with the status of my repairs. Even contacted the rental car company and set everything up. Repairs look fantastic, and completed in the time frame agreed on. Great customer service from the moment I walked in the door. I'm not in the habit of recommending to many businesses, but this was very unexpected and very welcome. Great job Sunset!
5/15/2015
Yonca O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am more than impressed on the incredible customer service I received from everyone at pacific elite. You guys went out if your ways to make sure I leave happy, and I was VERY happy! I will spread the word. Thank you very much!!!!
Job well done!
5/15/2015
Fredrick R. VERIFIED CUSTOMER
Vehicle Make : Honda
Love the text update option. Worked many times with Hector and he is great.
5/15/2015
Dalynn C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your excellent customer service. The reviews were correct. I will definitely recommend pacific elite to friends and family.
5/14/2015
Kristen A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Already gave you 5 stars on Yelp. Thanks for everything. Would suggest fine-tuning the auto email system. It told me my car was ready a day before it actually was ready. I rushed over only to find out I needed to come back the next day. Everyone polite and friendly, the work was impeccable.
5/14/2015
Tim L. VERIFIED CUSTOMER
Vehicle Make : GMC
Fantastic service. Fantastic work. Fantastic people. It was unfortunate that my truck was damaged in an accident. However that misfortune introduced me to a quality company in the auto paint and body repair community.
5/14/2015
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
They were incredible. Trever kept me up to date throughout the process. Thank you so much for making a difficult experience easy!
5/14/2015
Erik C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went Smoothly and alex was very helpful with every question and concern that I had..
5/14/2015
Selene L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service and friendly staff.
5/13/2015
Edward C. VERIFIED CUSTOMER
Vehicle Make : Ford
Mr palencia answered all my questions very knowledgable took great care of all my needs very nice young gentle man
5/13/2015
Carolyn T. VERIFIED CUSTOMER
Vehicle Make : Porsche
Everyone who assisted me at your place was very helpful and friendly. Vernie Salugao and Stephanie at the front desk both communicated with me throughout the entire time my car was being repaired. They gave me updates either through phone calls, emails or texts.
Great service!
5/13/2015
Dana F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Noe and Vu are wonderful. Very helpful and accommodating.