My experience with Pacific Elite was a great one... all parties were professional, courteous and respectful. The communication was constant and the repair was done quickly and my car looks like bbrand new. I will strongly recommend this shop to my family and friends. Great job team!!!
7/14/2019
IMELDA S. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Elmer is great
7/14/2019
MARINA H. VERIFIED CUSTOMER
Vehicle Make : BUICK
I was able to get my car in for repairs before I went out of town, even though they were full booked already. Maria was very accommodating and squeezed me in right at opening so I could make it to work on time. I had preordered my parts a d unfortunately never received a call to let me know they had arrived. Maria was able to make up for that. The work was great AND they washed, waxed and detailed the inside for me! So nice.
7/13/2019
FLORINA F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Exceeded my expectation, great staff and honest Collision and repair shop. I want everyone to use your shop for service. Jonathan he such an amazing rep since the day one I turned my car in. He was very professional, informatively with all details about how to get my car done like a brand new car. They even go far and beyond by adding some of couple things that make my car look even better.
Thank you very much Jonathan and all the Pacific Elite Collision team members in Costa Mesa for all the greatness job
7/13/2019
SUE T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I really appreciated the text messages letting me know where they were at on the progress on my car. My car looked so good when I got it back inside and out. I hadnt expected them to clean the inside of the car too. It was a great extra touch. I would recommend people to get their cars repaired there. They made me feel as though I mattered to them. Even their receptionist made me feel comfortable. Great job and thank you.
7/13/2019
PAMELA W. VERIFIED CUSTOMER
Vehicle Make : FORD
Awesome job by everyone from check in to check out. High quality repair work with high quality customer service by Mike. Job well done!
7/13/2019
JAIME G. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
7/13/2019
KRISTOFER P. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Keith was amazing throughout the whole process. I was kept updated on the progress of repairs, and my car looked great when I picked it up. Great job!
7/13/2019
Amanda J. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Your staff made a bad experience pleasurable. I would highly recommend your company to anyone needing auto body repairs.
7/13/2019
Gerardo T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Ruben was super helpfull. Although there was a few roadbumps getting the parts for my car, he made sure he kepted me updated and at the end delivered a beautiful car
7/13/2019
DANA B. VERIFIED CUSTOMER
Vehicle Make : BMW
I’m pleased the repair was completed on the day originally estimated. I appreciated receiving text messages that provided status updates.
7/13/2019
DERICK B. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
They did great work .
7/13/2019
Jazmin C. VERIFIED CUSTOMER
Vehicle Make : JEEP
Service and communication is excellent! Always make getting my car repaired easy and the best experience.
7/13/2019
Hitomi S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great professionalism here. Seamless interaction with geico and enterprise. Got my car fixed within two weeks of the accident. Only paid $8 for rental gas!
7/12/2019
Terence F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
TreTed very nicely, car done early. I would highly recommend this company to my friends. Thank you.
7/12/2019
LLOYD L. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Geo, Elmer, Victor and the Team exceeded ALL of my expectations! Kudos to Pacific Elite Collision! I'll definitely refer and come back myself!?????????????
7/12/2019
Juan S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
A great job!!!!
7/12/2019
Doo K. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job and friendly service!!
Thank you all!
7/12/2019
Luis P. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Great friendly service, excellent quality work, good timing and frequent progress updates. Thank you!