People were very nice and easy to talk to. I've received the updates on the car repair which was very nice.
7/6/2015
Naji D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There are two blemishes on the front bumper. One is a pimple from a bracket that is pushing from behind the bumper. The other is a paint blemishes where the bumper aligns to the fender. Also the bumper is not flush with the front left and right fenders.
7/5/2015
Dianne H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Happy with the service and the staff while having my Cadillac Escalade side mirror replaced!
7/4/2015
Erin W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was super impressed by the customer service. My vehicle was scheduled to be done on a certain day and it was actually ready 2 days early, with a tank of gas and the best car wash it's had in awhile. Thank you to Chris for all his help!
7/4/2015
Boyd M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very timely and professional.
7/4/2015
Scott B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
My only suggestions are:
****. Reduce lobby wait time when obtaining an estimate or dropping off/picking up vehicle.
2. My new black floor mats had white/dust footprints on them on vehicle pickup. Leave the paper protectors in until customer pickup.
Everything else, I would rate excellent!
7/3/2015
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the wonderful prompt service!! My car looks terrific!!
7/3/2015
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent condition returned you can't tell anyone was ever texting on their phone then screaming as their cars tires howled like a spoiled child and the vehicle slid at towards me as if it were practicing an ice ballet on dancing with the stars.
7/2/2015
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Honda
John did a great job accommodating my service needs. The car was cleaned and ready to go when I got there. I was contacted frequently on the estimated time of completion, daily. I also liked that I was emailed promptly by John on the updated estimate of the repairs. Thank you for the timely fix!
7/2/2015
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Scion
Rick was awesome!!
7/2/2015
Rosa M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I spoke to was professional and friendly.
7/2/2015
Colby D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and people would recommend them whenever possible
5 stars
7/2/2015
Jacqueline L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the follow by Trevor...he kept me posted on the progress. You did a great job with the repair and the car looked beautiful when I picked it u today.... It look brand new
7/2/2015
Karen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Problem with repair will call myself.
7/2/2015
Robert O. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and responsive.
7/2/2015
Julie S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairs were done sooner than expected! My car looks beautiful again maybe even better! Friendly staff!! All of them!! Car runs great!'
7/1/2015
Jenny M.. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was great!!
6/30/2015
Isabel D. VERIFIED CUSTOMER
Vehicle Make : BMW
I like the professional service I got from start to finish. Every person I spoke to was
very cordial and knowledgeable. Thank you for making this experience an easy one.
6/29/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Nissan
To Whom it may concern:
This was my second time utilizing PECC. your employee, Edgar was the BEST, his customer service skills was pleasant and his job knowledge was reassuring that my daughter's vehicle was in the best-of-hands.
Also, I enjoyed the pleasant updates via email and/or text messaging.
In the future I will have PECC completely paint and restore my 1998 Chevy Tahoe to factory condition.
Please contact me at ****-****-xxxx, to ensure that my survey was processed and Edgar was acknowledge his appreciation by PECC.
Thank you very much.
Sincerely,
Mr. **** J. Saunders
Downey, California
6/29/2015
Don F. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding 5* company. Many thanks to Ivan Castillo, the secretary in the front office and to the ****, & mechanic and anyone that I missed that made a perfect repair job well done, The friendliness, ease, and comfort that occurred was the best.