Thank you for such a wonderful experience. Keeping me updated via text made it a lot easier. Alex and Ulysses made this experience hassle free. Thank you both for everything.
7/17/2019
JUSTIN C. VERIFIED CUSTOMER
Vehicle Make : HONDA
The Costa Mesa team did an incredible job on our repair! I could not be more pleased with the process from beginning end. Has my highest rating, and will definitely be receiving every possible referral.
7/17/2019
Donovan F. VERIFIED CUSTOMER
Vehicle Make : MAZDA
I’ve been on the struggle bus lately, life’s been rough. When I came in on Friday I had an epiphany after my first encounter with the Pacific Elite Collision Crew -
Everybody was incredibly kind and amicable to me. Never have I met a nicer group of people. Thanks for being you. I really appreciate the level of customer service your team offers. I wish you all the best.
7/17/2019
Marilyn D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You kept in contact with us. Repair was completed on time.
7/16/2019
KERIC K. VERIFIED CUSTOMER
Vehicle Make : JEEP
The staff was very helpful and thorough. My keys were returned without my house key! Unacceptable and frightening.
7/16/2019
Evelyn S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great customer service! Every team member that I dealt with throughout my car repairs was extremely kind and professional.
7/16/2019
JACOB F. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Wonderful service. Very friendly
7/16/2019
CHRIS S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I really liked getting regular updates on the progress of the repairs to my truck. Nice clean, well organized shop and super helpful people running it. Hope I never need to visit again but if I do Pacific Elite will be the place I get the repairs taken care of!
7/16/2019
Alexander S. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Kenny and Jackie were great and made the whole process easy and simple for me
7/15/2019
REGINALD L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
They did a nice job on my car and it was ready a week before the due date. Good work I love it.
7/15/2019
EDWARD S. VERIFIED CUSTOMER
Vehicle Make : BMW
As this is the 3rd time using Pacific Elite, I've always been impressed with the service from intake to finished job. A great company and highly recommended.
7/15/2019
CANDACE M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was notified that repairs were complete and my car was ready for pick up. I arrived at Pacific Elite to pick up my car and there was a large scratch/dent on the passenger fender that was "polished" and not repaired. I am extremely frustrated and dissatisfied by the service, or lack there of. This is unacceptable and wrong that Pacific Elite attempted to return my car to me when the repairs were not complete. I have been without my car for 13 days now. I will not use Pacific Elite again for any repairs, nor will I recommend them to anyone.
7/15/2019
Jenny Z. VERIFIED CUSTOMER
Vehicle Make : JEEP
Excellent Customer Services
Joe (the representative of PacificElite)
was very professional and explained every detail regarding the process of my jeep and the repair, very satisfied with the completed work
thank you
7/14/2019
Charlyss R. VERIFIED CUSTOMER
Vehicle Make : Kia
Ulysses/Amado/ and the woman who answers the phone. I am sorry I dont remember her name. All of these employees were exceptional in the customer service they provided. Very professional.
7/14/2019
GRISELDA C. VERIFIED CUSTOMER
Vehicle Make : FORD
Excelente trabajo!!!
Gracias al señor Elmer por mantenerme
Informada de todo lo que estaba sucediendo con el arreglo de mi camioneta.
Servicio de primera
7/14/2019
CARINA A. VERIFIED CUSTOMER
Vehicle Make : GMC
Professional..constant updates and courteous service
7/14/2019
KRISTY Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The team made everything so smooth for me. They we’re vrry friendly and made sure I had all the info/knowledge I needed as they fixed the car and with anything they found along the way. Shawn was a huge help and very patient as I asked questions. Thank you!
7/14/2019
DAVID O. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great communication
7/14/2019
OLIVIA P. VERIFIED CUSTOMER
Vehicle Make : KIA
I have had my cars repaired there before & will continue to do so . I’m especially satisfy with Armando doing a great job in keeping me informed . Thank you!