Yes I have some comments first of all don't lie to the customers by saying the car is going to be ready on a certain day then take longer to fix it that really Pisses a person off especially when they think they are going to get there car on that day
8/2/2015
Regina M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Excellent services!
8/2/2015
Uwe M. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a great experience with you guys, especially Trevor. He kept me informed the whole time. Was friendly and efficient. My car got done sooner than I expected, so that was great. My car came back so beautiful, and that's hard for an 11 year old car. So clean! Thank you so much and I would recommend you guys in a minute. Thanks again, Rose ****
8/1/2015
Scott W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every thing was great til this morning when my check engine light came on again.A/C is working great but don't know why CE light came back on
8/1/2015
Bette M. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is my second time to do business with you. Thank you for getting the car repaired so quickly!
8/1/2015
Dacia M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you for the great work! I will recommend to all.
8/1/2015
Zackie H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
looks like new. thanx
8/1/2015
Misti S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for getting my repairs done so quickly! We were afraid we would have to cancel our vacation. Your timing is allowing us to go camping now, with the new hitch!
I appreciate all the text updates as well!
Thank you!
8/1/2015
Manuel E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very helpful.
8/1/2015
Ralph J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric was very professional personal very good experience that's why I keep coming back
8/1/2015
Javier M. VERIFIED CUSTOMER
Vehicle Make : Dodge
very satisfied with the work done on the car, also updates were very well managed.
8/1/2015
Patti P. VERIFIED CUSTOMER
Vehicle Make : Lexus
My experience was amazing and exceeded my expectations! Jimmy was outstanding to work with and offered exceptional customer service and assistance! I will definitely recommend South County Collision to anyone in need of auto repairs! Thanks for the excellent customer service!!
8/1/2015
Yvette M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Don't bother contacting me. I found the customer service I received, especially by Eric Wilke, to be deplorable. The fact that your manager, Dustin, chose to hide rather than deal with my complaint was a clear sign on how you run your business. I will never step foot in your establishment again and will warn everyone I know against taking their business to you.
7/31/2015
Chinok C. VERIFIED CUSTOMER
Vehicle Make : BMW
My car came out as good as brand new, thanks to Alex! Thank you I really appreciate your service. I'll definitely come back again!!
7/31/2015
Mary R. VERIFIED CUSTOMER
Vehicle Make : Jeep
YOU GUYS ARE ALL DARLING, MY JEEP LOOKS WONDERFUL AND THANK YOU FOR WASHING IT. I APPRECIATE YOU SO MUCH! MARY LOU
7/31/2015
Clarissa L. VERIFIED CUSTOMER
Vehicle Make : Kia
It was a job well done and quick.
7/31/2015
Johanna V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just want to say thanks to Dustin and the whole Pacific elite team for an exceptional experience. Not only was my car returned to its original condition, it's even better now!
Had two small issues when picking up my car- an alert light still on and a bit of dirt in the car. Dustin took both as opportunities to go above and beyond and earned my loyalty. He took something that could have angered a customer and turned into an opportunity to show that he will go the extra mile to make sure I am 100% satisfied.
I would come back in a heartbeat! I am also more than happy to refer new customers.
Thank you!
7/31/2015
Nicolette O. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service. Jose was extremely professional and gave me constant updates..I never even had to call. Great experience.
7/31/2015
Marsha S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service!
7/31/2015
Ana D. VERIFIED CUSTOMER
Vehicle Make : Ford
everyone was very professional. my family and myself choose pacific auto collision over any other. everyone is always so helpful, great work done always and i will definitely tell a friend. no hassle ever! thank you to all who work there. the manager frank was awesome and the girls in the office are so kind. Thank you for making my car beautiful again :) Ana D