All of the front office staff were extremely helpful and courthouse to me. The workers in the back did a beautiful job repairing and painting my damaged bumper on my Volvo.
I have used the same crew years ago before the change in owners and they continue to be professionals in all aspect of their jobs. The company can be Proud to have such a great group working at this location that customers like myself will refer friends and family to. Thank Them All for me.
Patricia P
9/4/2015
Victoria J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dayton was extremely helpful. Great customer service
9/4/2015
John D. VERIFIED CUSTOMER
Vehicle Make : Kia
I could not be happier or more impressed with the professionalism of the entire staff. My car was in a hit and run, a very frustrating experience in itself, but your team could not have been more welcoming and efficient in fixing my car and taking stress out of my life. My car looks BEAUTIFUL, and the work was completed 5 full days early from the initial estimate. On top of that, it was cleaned inside and out, which was an awesome and very welcome additional touch. Each of those small additions made this experience the absolute best it could have been. From the text message updates, to the emailed pictures, and the importance I felt as a valued first time customer, I will very happily be recommending Pacific Elite Collision to anyone I know in need of car repairs. Thank you for doing such an incredible job!
9/4/2015
Emily E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for all your help and for the updates I very much appreciated the quality updates. Also it was so nice to work with such pleasant and happy people - it made the experience much easier to deal with. Thank you so much :-)
9/4/2015
Yvonne Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone at Pacific Elite was professional, knowledgeable, kind and courteous. It was my pleasure doing business with you!
9/4/2015
Metta S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you for making my car look like new!
You delivered my car well ahead of schedule which I do appreciate!
Thanks
9/3/2015
Shereya N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service, timely repair, easy to get a rental car. Loved working with them!
9/3/2015
Anthony V. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent! The constant updates really helped and although there were delays Efren was extremely helpful and made the process much easier
9/3/2015
Huang C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
My estimator Jose Olivares was very helpful and communicative of everything that was happening while my car was being repaired.
9/3/2015
Betty-andrea S. VERIFIED CUSTOMER
Vehicle Make : Kia
The car wash was appreciated
9/3/2015
Valencia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick and efficient. They took great care of my car and provided me with lots of feedback and answers to my questions. Loved the text updates.
9/3/2015
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great folks at your shop from reception to completion. Especially JV who kept me updated daily. On a scale of **** to 10 JV is a 25..great customer service and my car look great. Good work.
9/3/2015
Phil T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly, helpful people. Good quality result.
9/3/2015
Donald O. VERIFIED CUSTOMER
Vehicle Make : Mazda
quality repair
9/2/2015
Henry L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was really polite. When I first got into the office, Mark helped me assess the damage and was very assertive. Also, repair times were a lot quicker than reported. When I couldn't get a ride to the shop, Trevor arranged Jose to come pick me up, who was also very patient while trying to find my location. I also appreciate the detail your shop gave my car. Thanks!
9/2/2015
Mikyung G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and excellent job!
9/2/2015
Brian M. VERIFIED CUSTOMER
Vehicle Make : Honda
Norberto and the Pacific Elite Collision team did a great job keeping in contact with me and letting me know the status of the repairs of my vehicle and walking me through the repairs when I picked up my vehicle.
9/2/2015
Steven S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work
9/2/2015
Bernadette N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Oh my goodness, this is an excellent and very professional facility. Thanks Tony Tranh!! You all are amazing. My Subie looks like it just came off the showroom floor, and the work done is excellent. Many, many thanks again. Thanks Jesse for being so polite and knowledgeable. It's because of speaking with you why I decided to give Pacific Elite a try. So happy that I did. One love everyone and thanks again!!
9/2/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great follow up, delivered car on time and on budget.