Outstanding customer service program. I would like to know more about your training, implementation program.
10/24/2015
Susan Y. VERIFIED CUSTOMER
Vehicle Make : BMW
High grades on:
Communication/Follow-up
Used BMW parts
Quick turn around time
Car was washed and clean inside and out at pickup
Made paperwork/insurance easy
Nice clean facility
Nice people
Items to improve:
Left a part off on the inside of the driver side but I was able to snap it back myself.
The side rear panel on drivers side that was replaced is not as flush/smooth as the passenger side ....sticks out slightly.
10/24/2015
Shayesteh V. VERIFIED CUSTOMER
Vehicle Make : Scion
David was very helpful and very responsive.
10/23/2015
Brian S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric Munoz was great my experience was amazing II will recommend this place to all my friends thank you for everything
10/23/2015
Arlene K. VERIFIED CUSTOMER
Vehicle Make : Audi
Thsvnks for everything my car came out perfect !
10/23/2015
Amber W. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate the ease of communication with text message updates. Very convenient. We've had excellent service from every person we've had contact with. Thank you!
10/23/2015
Beatriz S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the frequent updates and the timely manner in which my car was repaired. I appreciate that Ivan explained all the repairs done to my car when I picked it up.
10/23/2015
Kurt E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication throughout process. Vehicle well repaired to like new condition. Thank you.
10/23/2015
Oliva P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with the repairs made to my vehicle. The staff was very friendly and accommodating.
10/23/2015
David R. VERIFIED CUSTOMER
Vehicle Make : Honda
I looks clean. Thanks
10/23/2015
Blanca R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good service and good job
10/22/2015
Kent M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Car bumper scratches removed and looks brand new. Top quality, highest recommendation to Rick and team. I was kept updated on the status of my Lincoln MKC 2015 each day via text messages, and was always ensured my car was being well cared for during repair process.
10/22/2015
Phillip G. VERIFIED CUSTOMER
Vehicle Make : Nissan
From start to finish this has turned an unfortunate event (car accident) into a pleasurable experience. Very professional team who always kept me informed and so far the work looks great! Thank you
10/22/2015
Abraham C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional and great service mr. ted great person and everything else very good.