My wife dropped her car off with suspension damaged. After she picked the car up and drove off she noticed a dent in the passenger door. That's not the issue accidents happen understandably but once my wife told them of the issue they became defensive and said they didn't do it. They claimed the dent was there when they recieved the car. Luckily the tow truck took pictures of he car once they lowered the Mercedes. So very u satisfied with the company and I would never recommend any service be performed there!
12/19/2015
Meeks C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks????
12/19/2015
George &. VERIFIED CUSTOMER
Vehicle Make : Lexus
Eric is excellent!
12/19/2015
Adriana G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome service. Made me feel like I had nothing to worry about. Took very good care of me and my car. Xoxo
12/18/2015
Llaly H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My first impression was that It was very clean. The personal was friendly, and helpful.
12/18/2015
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Buick
I apologize, I wrote the wrong name in my remarks. My remarks on my experience should be credited to Edgar ****. He is a credit to your organization and deserves a 10 in my books. My car looks brand new and Edgar was instrumental in making that happen. I would also like to thank all the members of Pacific Elite who worked on my car. Thank you specifically to Edgar ****. Merry Christmas.
12/18/2015
Tonia T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was extremely nice courteous and professional the work was done in a timely manner I was weld in form at all times my experience with Pacific elite collision was absolutely awesome
12/18/2015
Julio R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ozzy was a definite pleasure to work with. He was very informative and understanding of my current vehicle situation. He was also very open to sharing information regarding questions outside of the current repair. Although my vehicle currently needs some repairs that were not addressed during this instance due to fact that they were unrelated to my claim, I trust in him helping us complete the repairs and returning to PEC. I also really appreciate Richard and Crystal's warm greetings and attentive attitudes. Tim's responsiveness and quick follow up was also one of the best experiences I've ever heard with an adjusters claim. He was very friendly and highly knowledgeable in his area. It was such a pleasure working with such a great team!!!!
12/18/2015
James W. VERIFIED CUSTOMER
Vehicle Make : Ford
Kathy my rep was extremely knowledgeable and very thorough. Great experience considering my truck was being repaired!!
Would highly recommend pacific to my friends and family!
12/18/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : GMC
Always great communication every step of the way. Every thing explained. Oh yea and a perfect job on my baby (truck ).
12/18/2015
Cheris F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Customer Service!
12/18/2015
Justin F. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job... Very efficient and pleasant
12/18/2015
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was well done, I was kept updated of the status of my repair, and the detailing of the car was an unexpected bonus! Rental of a replacement car was also very convenient.
12/17/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was excellent.
12/17/2015
Laura F. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done...completely satisfied
12/17/2015
Rick B. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience was excellent ,very professionaL. The job was finished a day early and my jeep looks better than ever.
12/17/2015
Jhonny H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I love the updates by text.
12/17/2015
Mashariki S. VERIFIED CUSTOMER
Vehicle Make : Audi
Pacific Elite did an amazing job on my Audi A5, it looks like new! The staff was courteous and very accommodating. I would definitely recommend Pacific Elite.
Keep up the good work!